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 HelgaGPataki
 
posted on October 30, 2005 12:56:56 PM
About 2 weeks ago I sold a checkbook cover. I got an email almost immediately afterwards that the cash had been sent and would I please ship it to the following address. No problem.

I get the payment and the return address is also the address I was asked to ship it to. I ship it and send the confirmation shipped email to the original buyer and include a business card (that I send with every order I get) with the checkbook cover.

I come home from working away last night to an email typed very poorly word. You had a so and so checkbok cover 2 weeks ago and I wanted to bit on it for my neece but I forgot. can you give me the name and email of the person who got it so that I can contact them and see if they will sell me it.

The English and spelling were very poor throughout the email. I sent a link back saying I have more of this item since I make everything and here is a link to it.

I get a well written email this mornign that states:

Thanks for the information.. But to be honest with you my fiancee' had bought the item and had it shipped to a different address and I had found the papers here at the house.. I know it went t o (I deleted the town and State here) .. I think I know who it went to but I wanted to be sure. If you dont want to tell me that is fine but please keep this between us..I would appreciate it.. but any help would be appreciated

Thanks so much



*gulp*

Do I email this person back? I think someone got busted.

My boyfriend said the originating town of the buyer and the town of the receiver are only one town apart in that state.

Should I just leave it alone? All of this over a $5.00 checkbook cover.

 
 fleecies
 
posted on October 30, 2005 01:05:21 PM
Here's the answer. Email the person back with:

"I am sorry, but my customer information, including shipping address, is confidential."

No reason for you to be in the middle of it, and that's how all customer information should be treated anyway.



 
 HelgaGPataki
 
posted on October 30, 2005 01:18:24 PM
Oh there is no way I would have divulged any type of shipping information, names, etc. I just didn't know if I should ignore the email or what.

 
 vintagepostcardsdotorg
 
posted on October 30, 2005 01:20:50 PM
i think i'd try just ignoring it for openers, takes zero effort to ignore it and more effort to write back to say that you're not getting involved


http://stores.ebay.com/postcards-postcards&refid=store
http://www.vintagepostcards.org
 
 sparkz
 
posted on October 30, 2005 01:24:24 PM
Fleecies is absolutely correct. Never give out any information about a customer to a third party without a court order or the customer's express permission. Many businesses have been sued over this very issue. Any information that they cannot get directly from the auction page or Ebay is confidential.




A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
 
 davebraun
 
posted on October 30, 2005 01:26:37 PM
Ignore it.

 
 bjboswell
 
posted on October 30, 2005 03:21:04 PM
I agree with fleecies.... I tell people at shows who want to know what I sold something for, that any transaction that takes place is between my client and me. THATS A PERIOD.
Golden rule never get involved when you don't know the facts... and in this case you don't know enough... I think anyway.


 
 sthoemke
 
posted on October 30, 2005 04:10:40 PM
If you feel a response is required, I would just say I mailed it to the address that was included with the payment.


 
 
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