posted on November 27, 2005 08:35:15 AM
Newby Bidder just left me negative feedback with a positive comment. I asked him about it and of course it was a mistake. He wants to rectify it. I have not left feedback yet but do not want to leave a negative but I do want him to get remove from his end. Is there anyway around this without using Square trade. I don't know if he will pay the $20 that they charge.
Any suggestions please?
posted on November 27, 2005 08:51:31 AM
Leave him positive feedback, then do the removal. You don't both have to leave negative to do feedback withdrawal, and it sure is cheaper than paying $20 for it!
posted on November 27, 2005 09:06:01 AM
OK, thank you for the info. I may be dense about this but how do you do a removal without paying the $20.00. I have read their rules where it lands on the Sqaure Trade info.
I thought that at the last Ebay live they were going to resolve all this so newbies couldn't do this any longer.
posted on November 27, 2005 09:49:27 AM
I had a similar situations where a buyer was not happy with their purchase, although it was exactly as described. I returned full payment and told her to keep the item. She still left negative feedback. I asked her if she would remove it as I had refunded payment and she agreed. However, after I left her postive feedback, I could never get her to remove it.
