posted on December 19, 2005 11:22:50 PM new
I plan on letting ebay know how I feel about the disaster (or "issue" as ebay would call it). Here's ebay's contact information that I know of. Please feel free to add any additional contact information that you may have. And on another note, I plan on dumping my ebay stock tomorrow before it takes a huge nose dive.
The Following Numbers have been checked and work -
1-800-322-9266
1-888-749-3229
1-877-438-3229 (California only - may no longer work)
1-408-558-7400
1-408-376-7400 A receptonist will answer
Hours 7:30 AM 5:30 PM PT M-F
Know Persons Extension press 1
Dial by name Directory press 0
Customer Service press 2
Operator press 3
posted on December 20, 2005 05:42:51 AM new
I wonder if Meg is in the directory?? I could bend her ear for an hour or so
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posted on December 20, 2005 09:00:13 AM new
My daughter runs the San Jose district office for a state legislator, Sally Lieber--the district in which eBay's headquarters are. Before I give out more information, do you all think there's value in contacting that legislator?
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posted on December 20, 2005 09:44:55 AM new
alldings, just look at all the post about the security and sign in DISASTER from over the weekend and yesterday.
roadsmith, The only problem I see with getting a legislator involved is that once they get involved they will end up wanting to over regulate ebay like everything else the government get's involved in. One of those damned if you do and damned if you don't situations. In the end they would probably end up screwing up thing's worse than they already are and in the long run be forced to raise fee's even farther (there's a scarry thought).
Another thing you can do is to send your thought's, hate mail or whatever you like to call it via snail mail to them to voice your mind. I plan on typing up a well thought out, not rude but get's the point across type letter later today and mailing it out to the ebay antichrist MEG. No use babbling on, I'm sure they get enough of that. I think they really need to hear how we feel. In a polite way tell them what they have screwed up and what thing's they are doing well. After all, if we hated ebay as much as it sounds some times we would not even be there, correct? So let them know what thing's you like, what they are doing right (so they don't mess it up) and what thing's they can improve on. Will it do any good, don't know, but it can't hurt.
eBay, Inc.
2145 Hamilton Avenue
San Jose, CA 95125
posted on December 20, 2005 11:31:18 AM new
Mike: A letter to Meg, alone, won't do much good either. On the other hand, a copy of that letter to the local newspaper in San Jose may exert some good pressure on eBay. After all, they're proud to be in Silicon Valley and care about their reputation (I think?!).
Having been a reporter, I know that if letters started coming in to the editors of my paper, my city editor would have put me on it, asked me to look into it, write a story, interview Meg for her comments, etc.
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posted on December 20, 2005 03:19:36 PM new
roadsmith Sounds like a good idea. I agree a single letter to the she devil will do much in itself other than satisfy the personal need to personally complain to her. I do plan on making quite a few copies though and have a endless supply of envelopes and stamps The ebay corporate counsel was another one I was planning on sending it to.
Your suggestion about the news paper is a very good idea though. Might be the best way to actually get the ball rolling. Since I am in PA I really don't know any papers in CA. Anyone with contact info for Silicone Valley area papers please post them. Email address's, mailing address's, phone, whatever. I would be more than happy to launch a letter campaign. Unfornatually one letter from just me is not going to do much so everyone else needs to break out your pens and paper or dust off your key boards and get writing. Maybee if alot of negative press from ebay sellers start's hitting the press ebay might just take their head out of the hole in the ground long enough to see what the heck is going on. Can't hurt.
posted on December 20, 2005 04:05:24 PM new
Mike...The San Jose Mercury is the big rag for the Silicone Valley area. While you're at it, it might be a good idea to contact the Los Angeles Times. Both are easy to find through Google, and both have a large online presence in addition to a large readership base for their papers. And both have the ability to make the largest corporations in the country squirm.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
