deur1
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posted on January 12, 2006 04:32:03 PM
I always use Endicia .. but decided to use the Paypal ship label for package to Canada . It printed the 5 part custom labels but no labe to put on the box .should there have been a label and 5 custom forms
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marcn
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posted on January 12, 2006 04:47:22 PM
I have found Paypal Postage to be horrible. Many times it did not work and the 2 times I submitted for a refund, I never got it. Better stick with Endicia!
Marc
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deur1
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posted on January 12, 2006 04:55:16 PM
Ohhhhh I will never give up Endicia (unless something better comes along)
I was just having brain-fade blond moment.
I think,it is correct, just different than Endicia. the buyer requested Paypal label for some reason????
Next time I will just email that I use a different postal label service.
Gracious why would a buyer care anyway?
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[ edited by deur1 on Jan 12, 2006 04:56 PM ]
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marcn
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posted on January 12, 2006 05:35:18 PM
When you use the Paypal label, it emails the buyer the tracking info. You can go to the Paypal payment and enetr the USPS delivery confirmation number manually and it will then email the buyer the tracking same as if you printed the label with Paypal.
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mikes4x4andtruckrepair
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posted on January 12, 2006 05:46:55 PM
deur1 - There is no "shippint label" when you use either the PayPal or the USPS Click and Ship international service. Look at copy number one of the 5 forms you printed. The number one copy is your "shipping label". The postage is in the upper right hand corner of the customs form. Copy 1 is the copy that stay's with the package through transit to the customer. You do not get a seperate label with either of their services that's one thing I like about it. Saves on paper and ink.
Personaly I love PayPal shipping label service and the new international shipping label/customs form service is even better. Saves me loads of time now since I can give my international packages to my mail carrier and no longer have to take them to the post office.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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anothertreasure
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posted on January 12, 2006 05:52:39 PM
I've been using the USPS Click /n Ship for quite some time. No servoce fee, free pick up, email's buyer the tracking #, discount on Global Express/Priority, and free delivery confirmation, and custom forms all printed out. Refunds quick and easy for my errors. Am I missing something not using the fee for service choices?
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deur1
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posted on January 12, 2006 05:58:48 PM
mikes4x4andtruckrepair
thanks ,I figured that out- it had the postage cost on it.
It looks different than Endicia.
I really like Endicia and get a discount on postage cost and insurance so it helps offset paying for the service.
thanks
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[ edited by deur1 on Jan 12, 2006 05:59 PM ]
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mikes4x4andtruckrepair
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posted on January 12, 2006 06:18:07 PM
How do you get a discount? Just curious. We get discounted thing's like delivery confirmation with paypal or usps click and ship. Is that what you are talking about? I did not know the post office discounted anything else. It is them that set's the price in the end, even the online discount rate schedules.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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TheFamilyBiz
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posted on January 12, 2006 06:40:18 PM
We get the 1.5% "discount" or "cash back" by using our PayPal debit card to purchase postage through Endicia.
Wayne
Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
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mikes4x4andtruckrepair
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posted on January 12, 2006 06:46:38 PM
Ahh, that makes sense. You could also do that with the USPS click and ship but I don't think there's any way to import your shipping info into their system like you do with Endicia.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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cashinyourcloset
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posted on January 13, 2006 03:45:39 AM
Mike,
How did you get the multi-page customs label from USPS? I went through the form online and wound up printing a small, one-page form (with a bar code on it) that I took to the post office and they said that they'd never seen or been trained on it, and that I should fill out the old familiar multi-page one by hand.
I don't ship THAT much overseas, but I HATE to fill out the stupid form.
Is there a limit to the insurance amount that you can buy online for international? Most of my international packages are pricey.
Claude
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mikes4x4andtruckrepair
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posted on January 13, 2006 05:33:45 AM
cashinyourcloset - In the last month what the post office "should" and "is" doing is a huge problem I am in the process of batteling with the Postmaster General's (PMG)office. I am currently working with the PMG's office regarding all their new international regulations and standards. The current problem's as I see them:
1: USPS now requires scanning of all international incoming and outgoing parcel post packages. If no barcode is on package they must enter number manually. As far as I can tell most post offices are "not" doing this because they are unaware of the new scanning requirements.
2: USPS now "includes at no charge" free indemnity coverage on all international parcel post packages. It is a weight based coverage and starts at $62.84 for the first pound and add's $3.03 per pound after that for a maximum of $271.91 for a 70 pound package. The problem is the counter rep's are still selling insurance on international parcel post packages that would be covered by this coverage. What is this mystery coverage I am speaking about you ask??? As of Jan 8, 2006 the USPS is providing indemnity coverage at no additional charge. Quoted from USPS Postal Bulletin #22169. " Indemnity coverage is now provided for all ordinary, uninsured international airmail and economy mail parcel post. This new coverage is provided at no additional charge and protects mailers against loss, damage , or rifiling. Coverage is limited to the actual value of the contents or the maximum indemnity based on the weight of the article, whichever is less. The January 2006 edition of PS Form 2976-A, Customs Declaration and Dispatch Note - CP 72, is modified to accommodate this change." "Mailers may still purchase additional insurance to many countries. When international insured service is purchased, it replaces the indemnity coverage provided on ordinary parcel post."
What this means in a nutshell is (example). You take in a package to ship international via either Airmail or Economy Parcel Post that has a value of let's say $60.00 and weigh's 1 pound. Per the new indemnity coverage you "DO NOT HAVE TO PURCHASE INSURANCE" as it is provided. If you had on the other hand a package weighing 1 pound that needed coverage for let's say $65.00 you would have to purchase international insurance just like you had to before. If you did not insure this package it would only be covered for a maximum of $62.84 which is the maximum they would cover a 1 pound package.
Well that's fantastic you all say, and I agree, except NO ONE AT THE POST OFFICE KNOW'S ABOUT IT. The only place I found reference to this was in the Postal Bulletin magazine that the Postmaster at your local post office get's. This is the magazine they get every two weeks that has all the stolen USPS money order numbers in it and this is about the only thing they use it for. They rarely ever read the important service and regulation updates that are in it.
The big problem here is that the normal joe schmoe that stroles into the post office to send a package overseas does not know he did not have to buy insurance and that his package would have been covered for free (if within the weight based coverage schedule). So how many 10's of thousands of dollars is the USPS ripping people off for every day? Good question and the same one I wrote the PMG about.
3: Online international printed customs form/postage. This is another one that most counter rep's and Postmasters don't know about. This was also covered in a issue of the Postal Bulletin but again since it never get's read by anyone no one no's how to handle it.
I have written letters and sent them via Certified Mail with Signature to the PMG in Washington, DC and my states Congress man (since they signed off on the new regulations) and informed them about how under informed their employee's are.
I by this point was curious to see if anyone in the postal service even knew about this. I called their 1-800 help line and spoke with 6 different customer service reps and of course none of them knew about it. I got in a argument with each of them "Your provide coverage", "No we don't", "YES YOU DO!!!", "NO WE DON'T!!!" and so on for about a minute each. I asked each, are you currently online and then over the next 15 to 20 minutes guided them through "their own website" and showed them the new reg's. They put me on hold and each spoke with his supervisor and after a total of between 25 and 30 minutes I finally got a reply of "Sorry, we didn't know.". Well, I'm sorry, that just does not cut it. You are the people that are the ones people call to find out these thing's and not even you know.
I'm starting to get steamed at the USPS now. So I decide to call 14 random post offices around the US in 14 different states and ask to speak with the Postmaster of each. None, I say again NONE of them knew about any of this. I now wounder if I'm the only one that does know about this other than my local post office (because I showed them). I am currently awaiting a reply to my letters that I mailed yesterday.
As to your question about how the online customs form/postage works. I personally use the PayPal system but the USPS should print out the same thing from what I have read. What you get is 5 pages. It is basically the same as the form you fill out by hand except it is generated by your computer and the first copy has the postage value printed in the upper right hand corner and the other 4 copies just have US Postage Paid in the upper right hand corner. If when you printed them you got only 1 copy, something was wrong. The next time you print one, try printing a sample one. When you get to the print forms page there is a link to print a sample one if you want to. When you do it should print 5 copies, not one. If you have problems it has a troubleshooter page you can view that gives reasons you may be having problems and how to fix it.
As for the postal employee you spoke to that knew nothing about it. Tell them to get the Postmaster and tell him to get Postal Bulletin number 22167, it is under the International Mail section. Or do what I do, print out a copy and take it with you. It can be found here. http://www.usps.com/cpim/ftp/bulletin/2005/html/pb22167/internationmail.html#one
Other thing's you may want to print out and show them can be found here (this is the one about the FREE insurance). http://www.usps.com/cpim/ftp/bulletin/2005/html/pb22169/intmail.html#one
Don't you just love having to show someone how to do their job 
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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carolinetyler
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posted on January 13, 2006 05:51:31 AM
Thanks for this info! I had no idea. In fairness though - you cannot blame the postal employees for being uninformed about these new regs - it is the higher ups that are not providing the information and training they need.
We are in a small town and our postal employees are great - but since 1/8 they are more worried about trying to get $0.02 stamps in that are in high demand due to the postage increase or trying to get the supplies they need than learning every postal reg that comes out. As of yesterday, they were unable to get the $0.39 stamps they needed and have to ask their next door neighbor to order priority boxes for them! Pretty sad.
~~~~~~~~~~~~~~~~~~
 Caroline
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mikes4x4andtruckrepair
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posted on January 13, 2006 06:14:16 AM
I agree completly and should have noted that. You are correct it is not their fault and I don't even blame the local Postmasters. Something of this importance should have been mailed in a envelope addressed to all postmasters and stamped in red "URGENT, CRITICAL MAILING STANDARD CHANGES" or something of the sort. That is the suggestion I posed to the PMG. I to deal with a small town post office that in my opinion is under staffed.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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deur1
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posted on January 13, 2006 06:21:39 AM
Yep, insurance is free for most USPS AirmailParcel post mail for example for a 4 lb package you have $71.93 of automatic indemnity coverage is provided for uninsured parcels
The amount depends on weight
You can buy more insurance if that is not sufficient.
BTW - I live in a very small town(near Charlotte NC) and my PO knew this.
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Love doesn't really make the world go round, but it makes the ride worthwhile
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[ edited by deur1 on Jan 13, 2006 06:26 AM ]
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mikes4x4andtruckrepair
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posted on January 13, 2006 06:23:50 AM
The free indemnity coverage is based on weight only and has nothing to do with what country it is going to. The insurance you purchase is the insurance that has country restrictions.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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deur1
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posted on January 13, 2006 06:31:12 AM
I would not trade Endicia for Paypal label printing.I used Click and ship from day one of its inception ( the very first day) until I hook on with Endicia over two years ago..
International would not print a thermal label with Paypal , I get insurance for 60 cents for up to $100, and a discount paying with Paypal on postage with Endicia.
=========================================
Love doesn't really make the world go round, but it makes the ride worthwhile
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cashinyourcloset
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posted on January 13, 2006 12:26:35 PM
Mike,
That's great about the customs form. Now I'll have to sell to overseas again before I see it in action, but I HATE having to fill the 5-parters out by hand.
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mikes4x4andtruckrepair
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posted on January 13, 2006 01:38:04 PM
But if you use the online service you don't have to fill in the form, only sign and date them.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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sanmar
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posted on January 13, 2006 07:16:00 PM
WHAT THE HELZZ ARE YOU DOIMG? I HAVE NEVER HAD A REBOLEM USING PAYPAL. AFTEER 7 YRS, I AM REALLY WITH THEM!!!!
Life Is Too Short To Drink Bad Wine
[ edited by sanmar on Jan 13, 2006 08:47 PM ]
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cashinyourcloset
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posted on January 13, 2006 07:17:59 PM
Sanmar, you must have had some of that GOOD wine
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TheFamilyBiz
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posted on January 13, 2006 08:22:41 PM
To anyone who thinks it's NOT the fault of your local workers, I've heard directly from one of our local postal employees who would have to differ.
She explains that all front-counter staff (and probably others, but I didn't ask) receive "love notes" in the form of "alerts" when they log into their terminal. (It's not just the terminal, but each individual that gets the alert) -- and both of these notes were issued in advance of Jan. 8.
I checked with one clerk who was taking a shipment to Spain and she was unaware of the included insurance, but her colleague next to her was the one who told me about the alerts. It is partially the fault of management who does not give the staff enough time to read the alerts. I do know they're usually busy when I visit, but I can't imagine they don't have a few minutes to read about some of the significant changes...
The one clerk did thank me -- it's better to court them than criticize - that's for sure. Afterall, they're truly a partner in our business and I rely on their help when the lines are long and when I need an extra roll of tape, etc.
Mike -- Thanks for the links to the bulletins. I've printed them off and will take them down to help spread the knowledge.
Wayne
Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
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