posted on January 13, 2006 05:05:34 AM new
I had a strange thing happen yesterday. I had a buyer buy 2 BIN from my store a couple of days ago, and was waiting for the payment. Yesterday I got an Ebay bid change notice to say that a bid had been retracted or cancelled. When I looked up the item, I discovered that it was one of those BIN items. It seemed a bit strange because that has never happened to me before on an item already won. Anyway, the bidder was NARU, so I went ahead and filed for non-payment, and received it. Well, I got an email from the irate buyer asking why I would file for non-payment when she was ready to pay.
I have no idea what is going on. Is this a new eBay policy when someone is NARU?
According to the buyer, it is because she paid someone with Bidpay, and the m.o. has never arrived. She had over 300 good feedback, just one neg yesterday.
I have tried to send an invoice and then I will reverse the NP claim, but I get a message from eBay that it can't be sent
"Checkout Blocked
We are sorry. Checkout is not available at this time since the registered status of the buyer has been blocked. The suspended user should resolve any outstanding complaints on file".
Can anyone explain what is going on with this?
posted on January 13, 2006 05:15:23 AM new
When a buyer becomes NARU, all his bids are cancelled. If he's still NARU, you can't use eBay's system to send an invoice. You'll have to do the transaction off eBay. They don't NARU you for one unpaid item.
However, eBay has been acting really strange. I sent an UID today and it went for the wrong item. The item they applied it to was already paid, shipped and received. What a mess. I checked to make sure I had the right auction number. I did. None of my closed items from last night showed up until this morning. So, as far as eBay goes - anything is possible.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on January 13, 2006 05:29:08 AM new
>>According to the buyer, it is because she paid someone with Bidpay, and the m.o. has never arrived.<<
FWIW, it took a minimum of 3 non-paying bidder strikes to cause her to be suspended (assuming that's the reason). Just one seller can't singlehandedly cause a non-payer to be suspended.
posted on January 13, 2006 05:30:17 AM new
I thought it was just me - Ebay has been doing very strange things lately - I was showing 2 scheduled auctions to be launched - but there aren't any showing when I click on scheduled auctions. I hope they aren't messing with the codes again!
~~~~~~~~~~~~~~~~~~ Caroline
Caroline