posted on February 1, 2006 05:45:27 AM
Could someone help me explain confirmed address to a guy in Italy . I told him 3 days before he bid on a book that I only take International money orders on International sales because we all know that paypal will give him his 40.00 payment back for just about anything,that there is no protection for the seller. His e-mails are broken English so I know hes having a hard time understanding me.I don't want to come right out and say you could be a crook lol and do a charge back or you might be using a stolen credit card....ughhhh I think this is my last Internation sale ever.
posted on February 1, 2006 06:21:55 AM
Why not ask paypal to help you. If they are now "in" Italy, they probably have something that is written in Italian in regards to confirmed addresses
-------------- Just remember--------------------------------------
You'll always land on your feet if you know where the ground is. . .
If you are going to explain it to him, I would state in your email that this is not only for your protection, but for his as well. If you lead him in that direction (its for his safety), he will be more cooperative. At any rate, IMO, you shouldn't have to explain your TOS to anyone. They should either follow it, or not bid.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on February 1, 2006 09:05:13 AM
I'm with cblev65252 - if you have it in your TOS just refer him to that. If you don't have in your TOS - put it there asap.
I just got a Western Union Wire Transfer yesterday from Holland and it was great. My buyer did it online so that is a good option as well - send him a link. www.westernunion.com
posted on February 1, 2006 10:28:13 AM
Thanks everyone ! This sale didn't have a TOS for International sales on the page.I had it open to USA only cause the book weighs 3 pounds,when he e-mailed me and asked if I'd mail it to Italy. I told him shipping was high 22.80 and I only take International money orders in US dollar. He went away (thought he be nuts to pay that much for shipping)and then three days later he bid and asked for express shipping (33.00). I think he understands more than hes letting on cause he understood the shipping prices. Wish me luck lol
The key to using a translation tool is to first translate from English to the desired language. Then translate it back from, say, Italian, to English because there can be some differences.
I used the language tools translation from Google.
Here's what I translated:
Original text: The reason I cannot accept PayPal is because for this amount of money, PayPal requires me to provide signature delivery confirmation to a confirmed
address. Addresses are confirmed only for the United States, Canada and Great Britain.
Italian translation: Il motivo che non posso accettare PayPal è perché per questo importo di soldi, PayPal mi richiede di fornire la conferma di consegna della firma ad un indirizzo confermato. Gli indirizzi sono confermati soltanto per gli Stati Uniti, il Canada e la Gran Bretagna.
Translation back to English: The reason that I cannot accept PayPal is because for this amount of moneies, PayPal demands me to supply the confirmation of delivery of the company to a confirmed address. The addresses are only confirmed for the United States, Canada and Great Britain.
Hope this helps...
Lucy
Edited to add: This doesn't exactly explain "confirmed address" but maybe it'll help him understand why he can't use PayPal.
posted on February 1, 2006 11:37:00 AM
I have sold postcards to Italian buyers for more money than this and used unconfirmed addresses on PayPal with no problems. I have yet to run into a dishonest Italian (except their postal system). I once sold a postcard for $70 and the Italian buyer sent cash by registered mail only the envelope was EMPTY when I opened it. The buyer RESENT THE MONEY!!
I would be more worried it WOULD get "lost" in the mail than that the buyer would do a chargeback. That's probably why he opted for the more expensive shipping method. If I were you, I would just take his PP payment and worry more about tracking and insuring the package than a chargeback.
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posted on February 1, 2006 11:55:39 AM
Neglus , Last year I would have took it without even blinking but I had my first charge back ever from Italy (go figure) for 15.11 (cheap crook ehh)just about 2 months ago.I put a postal number off the receipt in the paypal form because it didn't have a place for me to fight it.Unconfirmed addresses don't get a fighting chance.The number couldn't track a thing,and I guess the buyer thought I had tracking so he drop the complaint (whew). or clicked the wrong button.So I said then no more Paypal for International sales.
lol Lucy he must be using Babble fish cause thats how his e-mails sound ...They arrive in English but kinda funny english...and every e-mail arrives with "I've been reading the boards at eBay" ugh !! I'm thinking screw them ...I'm not going to cheat you, dang look at my feedback 1131 positives and 2 neutrals (one for item smelling like smoke and the other for didn't like the shoes) nothing for not delivering.I'd have to be dead not to mail an item . At this rate lol I might be ....going on day 6 .
My favorite back and forth transaction (from years ago, before translators improved), was English to something to English of "The spirit is willing, but the flesh is weak." It came back as "The wine is good, but the meat is rotten."
posted on February 1, 2006 04:50:18 PM
Took me a while and a glass or two of Two Buck to figure out what this one meant.
It was an auction I had going for a Kewpie sunsuit. The person writing was from Spain. Seems he wanted to know if the doll modeling the sunsuit was included in the auction, which it wasn't.
Obviously something was lost in translation...
"Hi, is not the wrist the one that is sold? To me it interests the wrist to me, but it is therefore I feel it but I did not understand well its announcement and it does not interest the purchase to me, this was an error of my part and I request excuses to him. Thanks."
posted on February 1, 2006 05:24:53 PM
From a postcard SIG board:
whenever i think of babelfish i am reminded........
A Hungarian tourist (John Cleese) approaches the clerk (Terry Jones). The tourist is reading haltingly from a phrase book.
Hungarian: I will not buy this record, it is scratched.
Clerk: Sorry?
Hungarian I will not buy this record, it is scratched.
Clerk: Uh, no, no, no. This is a tobacconist's. Hungarian: Ah! I will not buy this *tobacconist's*, it is scratched.
Clerk: No, no, no, no. Tobacco...um...cigarettes (holds up a pack).
Hungarian: Ya! See-gar-ets! Ya! Uh...My hovercraft is full of eels.
Clerk: Sorry?
Hungarian: My hovercraft (pantomimes puffing a cigarette)...is full of eels (pretends to strike a match).
Clerk: Ahh, matches!
