posted on June 25, 2006 09:50:12 PM
Ok, I admit I am tired. In my auctions, they clearly state: NO Paypal. My first record buyer sent me and instant paypal payment and it shows as unclaimed. I see the deny button that I can always click on. EUUUWWW It's got a fee attached. Is that because they used their credit card?
I checked my ebay account settings. Paypal is set to NO.
How do I block ebayers from paying me with paypal? I guess if ebay is set to NO, there has to be a way to block it in paypal
[ edited by paloma91 on Jun 25, 2006 09:58 PM ]
posted on June 25, 2006 10:00:53 PM
Just send him an email and state that as per the description, you do not accept Paypal and that it will be necessary for him to reclaim the payment from his end and send you a money order. I've had this happen a few times. There is no way you can block a person who cannot or will not read. In spite of the mountains of rules imposed by Ebay and Paypal, no where in any of them is there a prohibition against idiots.
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on June 25, 2006 10:12:13 PM
PayPal blithely says: Pay anyone with an email adress .. so that's what your customer did.
If indeed you are going into an eBay store et al full time, you probably need to rethink your PayPal policy. Yes, there's a fee -- but most people have become used to clicking and paying, not running with a check or money order and you're probably missing out on sales. My best buys have been from sellers to whom I have to mail a check. Factor the cost into your business module.
posted on June 25, 2006 10:56:53 PM
Sparkz, do you think it's better to suggest doing what you've said above, or is it okay to refund the PayPal payment and start over, asking the buyer to pay another way? I've done the latter and thus far it hasn't bit me.
posted on June 25, 2006 11:08:33 PM
I'm assuming that Paloma, like myself, does not have an account with Paypal and cannot refund. If she does, then a refund would be the way to go, even though it is still the buyers responsibility to read the entire description and use a payment method the seller accepts. Whichever is the most expedient method for her to get her money from the buyer.
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on June 26, 2006 07:58:33 AM
Thanks everyone. I've had a little sleep now. Still feel alittle groggy. 12 hours of listing. Anyway, I hit the deny button. I have a personal paypal account that I use for dog rescue etc and not for ebay. To accept the $11.00 payment, I would have had to hit the accpet button instead and upgrade my paypal acount. I am not ready to do that yet. There was also some kind of warning thare that said the payment was unconfirmed. His address was confirmed but not his payment. Could he have been using someone else's credit card or something>
posted on June 26, 2006 11:47:17 AM
I have a premier account at Paypal and I have never had to pay any fee to refund a payment, am I missing something?
**************
You're just jealous because the voices only talk to me!
posted on June 26, 2006 11:56:33 AM
Irked: You're not missing anything. There is never a fee to refund. Paloma's account is personal, so she pays no fees to accept a payment.
Paloma: Your buyer probably was non-verified, but with a confirmed address. Nothing suspicious there.
posted on June 26, 2006 03:53:53 PM
paloma91 inquired: How do I block ebayers from paying me with paypal?
Easy. Remove the email address you use for eBay correspondance from your PayPal account and people can't send you unsolicited payments.
Actually it's a good idea to have a special email address for electronic payments so they don't get lost in the 'junk' or 'spam' folder of your email client. Hope this helps
posted on June 26, 2006 04:25:29 PM
They will still send it to the address Ebay sends them in the end of auction notice and you will have to email them and tell them to reclaim it. You cannot block a person from sending a Paypal payment. Paypal will send the "you've got cash" notice to whatever address the sender types in. That notice will also be a solicitation to open a Paypal account to claim the money.
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on June 26, 2006 05:40:21 PM
Thanks everyone for trying. I was able to hit the "deny" button and it worked out fine. I immediately sent the buyer a nice email explaining what he needed to do. He was appologetic and is sending a money order instead. I think I will not upgrade just yet. I need to see some money coming in to make it worth my while. It's not worth it for just a few Paypal only buyers.
posted on June 26, 2006 05:56:55 PM
Paloma, as a seller, I'm not so hot on PayPal. As a buyer, I filter out non-PayPal sellers from my searches so I won't be tempted to bid on their items. (I'm lazy, bad at paying when it requires extra work). Half of my negs came from non-PayPal sellers (well-deserved, they were). I am not trying to tell you how to run your business, just advising that there might be buyers, like me, who aren't seeing your items because they prefer to pay through PayPal..
