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 roadsmith
 
posted on November 30, 2006 08:33:45 PM new
This month, suddenly, when one of my auctions end, even when I'm signed in, the buyer's e-mail is not on that page. True, it's in My Ebay, and I can get it in the EOA message from eBay on e-mail. But I've always printed the first page of my auctions and saved it for my records.

Has this problem happened to anyone else? Maybe you've never cared about that and never noticed, but I'd appreciate if someone would check his/her auctions of sold items and tell me if that e-mail address is there.

 
 TheFamilyBiz
 
posted on November 30, 2006 08:56:09 PM new
Here's a quick workaround.

Click on the link to show the bidding history for the item - then "show e-mail addresses" -- and .... Ta da!

I also noticed it gone from the ended auction "main" page and have resorted to getting it from the bidding history page for a few weeks now.

Hope this helps a bit.


Wayne

Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
 
 roadsmith
 
posted on November 30, 2006 09:14:54 PM new
FAHbulous, dahling! Thanks so much. But why, why, why the change? I guess eBay giveth and taketh away.

I can see the e-mail address in the bidding history--but I wish it would show up on the auction page. Just one more bulky step to have to go through.

 
 agate18
 
posted on November 30, 2006 10:45:30 PM new
I have my settings set to send me an email when the auction is sold. the customers email is always on that .

 
 paloma91
 
posted on December 1, 2006 09:26:39 AM new
Tell me Roadie, are you using Internet Explorer 7.0 ? I just went through 5 days of grief after upgrading to it. I have found a solution for me. If you did upgrade and think that this is the problem, contact me. I think i have an answer.
 
 roadsmith
 
posted on December 1, 2006 09:41:05 AM new
I posted on the eBay tech discussion board, and here are the answers I got--so I guess I'm not alone. (Paloma, no, I'm not using Internet Explorer--but tell me how you did it in case I need to go back to that, please.)

2 replies Date posted Reply #
2goodthings (557 ) View Listings | Report Nov-30-06 22:27 PST 1 of 2
You will not see them any more. Ebay has made us more hoops for us sellers to jump through. They want you to hit the contact buyer when the auction is over so they can have them checked and read them if they need to. This they have done on a couple of mine and I got a email from them telling me not to sell to a buyer. Which is bull and the buyers got their items and I got feedback from them.

stoneware3 (2132 ) View Listings | Report Dec-01-06 06:22 PST 2 of 2
I am disturbed by the fact that eBay is making these changes. The buyer's email address can still be found on the Bid History page, but that is several extra clicks (time wasted for pages to load), and that link doesn't populate the subject field.

eBay has taken away a link that I use to communicate with my buyer once the auction has ended. I am not happy with this.


 
 roadsmith
 
posted on December 1, 2006 09:47:00 AM new
HOWEVER! If some of you are still seeing the buyer's e-mail on the auction page after it's ended, please let us know here.

 
 ST0NEC0LD613
 
posted on December 1, 2006 11:02:39 AM new
Question for somebody smart!]


That leaves out bigdopa, helenjw, mingotree, logansdad, and kiara.

To answer this question though,

I use search by seller. Use the include closed auctions and include e-mail addresses. Works well and you don't get the extra crap that they stick in "My Ebay".
 
 roadsmith
 
posted on December 1, 2006 12:11:17 PM new
I just searched for my auctions through "search by seller," and I'm signed in, but there are no e-mail addresses.

 
 wgonzales
 
posted on December 1, 2006 01:19:40 PM new
There should be a link in beween the "Items for Sale by..." and the item list that says "view high bidder email addresses."

 
 tonimar1
 
posted on December 1, 2006 01:56:56 PM new
On the closed auction page I don't see the buyers email address.
In MY EBAY, on the closed auction page I see all the email address along with my buyers ebay ID.

I really never noticed if it was there before because I never needed to use there email address for anything. So I guess by ebay taking it away makes no difference to me.

Everyone pays with paypal so If I need an email address I just go in to paypal and get it.

toni
 
 roadsmith
 
posted on December 1, 2006 04:02:00 PM new
wgonzales: I just did what you suggest, my list came up, and there are NO e-mails! Weird and getting weirder.

 
 
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