Home  >  Community  >  The eBay Outlook  >  on a lighter note - unbelievable newbie!


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 glassgrl
 
posted on January 4, 2007 03:32:16 PM new
maybe somebody told this guy that selling on Ebay was really easy or something.

I bid on and was the only bidder on 3 outdoor lights. After the auction was over the seller emailed me and said that he apologized but the lights had been packed away with shipping peanuts and that they had adhered to the lights. He asked if I still wanted them that he would refund my purchase price and ship them or he could refund the whole thing and throw them away.

Today I finally received them and sure enough they were packed with those biodegradable shipping peanuts and I pressure washed them and they came off.

The kicker? He actually paid $43.00 to ship them USPS parcel post or something!

(the auction stated $20.00 shipping)

eeek!




[ edited by glassgrl on Jan 4, 2007 03:33 PM ]
 
 irked
 
posted on January 4, 2007 03:57:20 PM new
OMG, bet he thinks he has to stop selling now probably went into hole with that auction. What did he do put them in peanuts while hot? I thought he meant static made them stick and no biggy. LOL He is learning the hard way looks like.
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I married my wife for her looks, but Not the one she gives me lately!
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Check it out [ edited by irked on Jan 4, 2007 03:58 PM ]
 
 max40
 
posted on January 4, 2007 03:57:40 PM new
I'd be willing to bet he buys a scale in the near future.
 
 glassgrl
 
posted on January 4, 2007 05:05:02 PM new
"I had left the lamps in a box filled with the Styrofoam peanuts. When I went to pack them, the peanuts stuck or almost melted onto the lamps. I think that they can be cleaned off, with some effort. I don't have time, so if you want I'll send them to you for the shipping cost & refund the purchase price, otherwise I'll refund what you paid and toss them. Sorry
for the confusion, let me know what works for you."

I told him I could not accept his check for the refund.





 
 pixiamom
 
posted on January 4, 2007 06:48:00 PM new
Sounds like a good guy- made a mistake, did the right thing, took it in the shorts rather than leave the buyer with high shipping for potentially useless item. He could have handled it better from a financial standpoint but his heart is in the right place.

 
 ladyjewels2000
 
posted on January 4, 2007 07:08:26 PM new
Not the sharpest tack in the box but he was trying his best. Maybe ebay isn't his calling. He could be eaten alive!!!!!

 
 otteropp
 
posted on January 4, 2007 07:11:32 PM new
What a great guy! He obviously wanted so hard to do the right thing and had maybe read some of the awful EBay Forums where everyone talks about nightmare sellers!

He sounds so honest that I hope he does well although right about now he may be re-considering his decision to sell on EBay.

You were also very nice in refusing his refund!



 
 photosensitive
 
posted on January 4, 2007 08:17:24 PM new
I bought a novelty tea pot of a subject I collect. It was cheap and not too well made but would look nice in my grouping of theme tea pots. When the box arrived it was the wrong tea pot. I wrote the newbie sellers. She was full of apologies and said she would send a replacement out and I should just keep the first one. The right teapot arrived and the spout was broken off. I again wrote her, more apologies and she sent me another right teapot along with another in the series as a bonus. In the end I got four teapots including the broken one. She had to have paid several times the amount of the auction in postage.

She obviously was going for customer satisfaction. I did not keep up with her progress to learn if the ever got hardened by life on eBay.

-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
[ edited by photosensitive on Jan 5, 2007 08:32 AM ]
 
 glassgrl
 
posted on January 5, 2007 07:34:35 AM new
I see what happened. They charged him dimensional weight - I have no idea how much the package weighed but the box was 24 X 25 X 19 which according to online calculators it is something like 57 to 58 pounds MOL.

His box was just too big.

Not only that - it was boxes inside of the box and stuffed with a lot of newspaper.



 
 
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