posted on February 2, 2007 07:24:43 PM new
I tried to send unsold items to my store tonight and was prevented from listing because my account balance has exceeded my limit. OK - time to pay my bill down (it's getting to be a daily chore - but I'd rather do that than give eBay automatic access to my credit card). My jaw dropped as My Seller Account Summary was off by over $1,000 (in eBay's favor). When I click View Account Status, the running balance is accurate - well below the $500 limit. It looks like eBay cleared out all the payments I made before February 1st on the summary but did not clear out the charges and fees, the summary shows all of my January & February fees as since February 1st. The summary totals are frequently wrong - I can't understand why eBay uses them instead of the running balance on Account Status.
posted on February 2, 2007 07:27:45 PM new
Keep checking back. They've done this to me three or four times. It's usually fixed an hour or two later without any intervention on my part.