posted on July 28, 2007 07:07:42 AM
Reports this am of outages in CO, North CA, UK, Australia and Canad, despite Vendio's assurance that the site is now stable.
You are aware fellow users, that the fact that Vendio is out in those places (Northern California, Colorado, Australia, Canada, UK and counting) doesn't merely mean that those users can't come on the site to work and report problems? It means that all of OUR BUYERS from the affected areas aren't seeing images in our listings. If by chance AT LAST our listings make it to the top of search, and the only person who wants to buy our widget is in Australia it means NO SALE! No CAAAAAAA-CHING - No steak for dinner tonight!
No one wants to buy a pig in a poke - they will hit that back button and go buy the widget from somebody else (probably someone using Channel Advisor, Marketworks, Ink Frog our Auctiva) because THOSE GUYS HAVE NOT BEEN DOWN FOR HOURS AND HOURS!
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posted on July 28, 2007 08:05:35 AM
Sorry to hear the outrage is still going on.
How odd (not really) to see there are no comments on this in "Crystal's Vendio Notebook". Blogs aren't for truthtelling, after all, especially the kind that can cost you your job.
posted on July 28, 2007 09:57:14 AM
This isn't really meant to sound like rubbing salt in the wound, really, but I can't help but think that on the rare occasions my ISP has trouble, one phone call and I'm talking directly to the techs in the machine room who are working on the problem.
I'm not even one of their biggest customers. I pay them less than $100 a month.
posted on July 28, 2007 10:13:05 AM
Fluff - the calls I have attempted are direct to people in the machine room (or I should say voice mail) in INDIA!!
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posted on July 28, 2007 11:20:23 AM
Yeah, sorry to hear that. Hurricane Electric (my ISP) is across the bay in Fremont.
Vendio offices are (or were) in San Bruno not too far from SFO...about a 25 mile drive from here. If I were feeling up to it I'd make up some signs and go sympathy-picket them for you.
posted on July 28, 2007 12:09:44 PM
Thankfully, I have been on vacation through all of this. Today, I am in Las Vegas. I can access Vendio with IE, however, when using AOL, I can't access Vendio, or my Vendio store. http://www.kozersky.com http://www.kozersky.net
posted on July 28, 2007 01:57:05 PM
Vendio just back up in Indiana, it has been down all day. Can't imagine what sales will be like, luckily I did not have much up. And I surely won't have much up tonight since I lost all day.
posted on July 28, 2007 06:36:03 PM
I received an email from one of my customers here in Australia stating that there were no photos showing in my auctions. so he could not buy. I suggested to him to log onto www.ebay.com . not Australia. He had photos on my auctions immediately. Perhaps this will work on other sites as well.
posted on July 28, 2007 08:51:04 PM
Hello everyone - thanks for posting. We realize that some customers have experienced some site access problems over the past few days, and we have posted an announcement to explain what happened and the corrective actions that were taken:
