posted on November 6, 2007 09:17:46 AM new
Which works best with Vendio? Is the cost about the same. I've always just used paypal but I'm having some problems lately - I hate to pay extra for either but if I have to - I want to get the best deal. Any suggests?
posted on November 6, 2007 12:56:35 PM new
I've used both and prefer Endicia for:
-better support, customer service
-faster refunds with no hassle
-Harry to the rescue; Harry helped me solve a problem with my old post office who did not want to accept my printed customs forms.
My problems with Stamps.com dealt with customer support not always understanding my problem (got enough of that on eBay); not refunding postage by claiming they never received the documentation although I had a delivery confirmation that they had received it (at that time they did not have online refunds, like Endicia); and not pro-rating service when you cancel. Also if you use their free trial be sure you cancel early as my sister got stuck with a month charges even tho she canceled at 30 days. They told her she should have canceled the day before.
Stamps.com may have gotten better since then.
Beth
