posted on December 6, 2007 06:28:08 PM new
About a year or so ago I did a question and answer session at PayPal in San Jose. They wanted to know stuff like: why don't I use PayPal shipping, why don't I ship internationally, what would I like to see improved about PayPal, etc.
Next week I'm doing another one but from the standpoint of a buyer this time. They're going to have me purchase some things online, and of course reimburse.
Is there anything about PayPal that drives you nutty as a buyer? I don't really have any complaints in that department, but is there anything I should bring up?
posted on December 6, 2007 07:36:30 PM new
If would be nice if payapl/ebay could figure out a way to automatically combine insurance costs for multiple items won.
posted on December 6, 2007 08:39:56 PM new
My biggest gripe is when I can't use PayPal with merchants who don't accept it. I purchased auto glass today from an outfit in Washington that makes daily free deliveries to Portland. I called them first, then had to download their MC/Visa authorization form in PDF format, complete it with all my credit card info, attach scans of back and front credit card and scan of driver's license and email it back to them.It would be nice if PayPal had a fast, easy way to cut them a check or transfer funds to their banking account at a reasonable cost to the buyer. I did use my PayPal debit card, but I don't like exposing all that info to lots of merchants.
posted on December 6, 2007 11:40:10 PM new
pixiamom, why didn't you use your PayPal card as a credit card. I recently paid for repairs to my car with my card and received 1 1/2% back. I had no problems at the BMW dealership. However, I did have phone calls and email that evening regarding the validity of the charge.
posted on December 7, 2007 02:03:12 AM new
I think I did. Still, exposing my number, expiration date and V code was unsettling.
[ edited by pixiamom on Dec 7, 2007 02:03 AM ]
posted on December 7, 2007 06:55:21 AM new
Say if I buy a designer handbag on Ebay and then it turns out to be a knockoff,Paypal expects me to produce a letter from some expert saying it is a knockoff.
I dont know anyone who would bother to write me a letter,if I go to a store,would anyone in the store bother to sit down and write a letter for me?
Why should they,unless I am a regular customer or I buy something from them?
In some cases,there may not be a local expert.
*
Lets all stop whining !
*
[ edited by hwahwa on Dec 7, 2007 06:56 AM ]
posted on December 8, 2007 02:32:32 PM new
mcjane,
I have to ask whether it's required for all classes of mail... because with Priority, it's free, isn't it? I know it's free when printing with Endicia.
With First Class and other classes, I don't think it's free - but could be wrong.
If it's a "required" expense, I can agree with ya... If it's free and you object to it, I'm interested in your thoughts there.
Wayne
Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
posted on December 8, 2007 02:39:11 PM new
with first class mail or media mail,it is not free.
See,if the address is not confirmed,we get no seller protection,so why bother to pay for DC??
*
Lets all stop whining !
*
posted on December 8, 2007 03:57:07 PM new
I'm not sure PP will want to know about seller gripes this time; I think there's a different team that handles that.
But if they do, I will be sure to mention it. There's no reason why you can't set defaults for PayPal shipping, either. 99% of the time I'm going to be selecting First Class, and in 99% of THOSE cases the weight will be one ounce. Why I have to specify those options each and every time I print a label is beyond me.
posted on December 8, 2007 04:05:13 PM new
As a buyer I like PP, quick & easy no complaints here. I must have bought 50-60 thingies using PP and I'm one those nasty unconfirmeds!
posted on December 8, 2007 06:22:38 PM new
Fluffy, wonderful news, 100% couldn't be better.
Were you awake or asleep? How about posting a little about the experience. It might inspire some of us who haven't yet tested to go & get it done.
Wayne, with PayPal it's 18 cents for DC. I mail 1st class package rate. DC is free on PayPal with priority.
Almost everything I mail is between 2 & 5 oz, small bubble envelopes. Before the postal increase 2 oz cost 63 cents, now the same 2 oz has to go pkg rate for 1.30, more than double so when you add the 18 cents DC.
You can only add so much to postage to pay auction costs if you want to get bids. Next postal rate increase could almost put me out of business.
I sell rubber stamps for scrapbooking & card making & have several of each so if one gets lost now & then I can replace it & would rather do that then pay for DC.
I could go back to using stamps, but would rather not.
hwa hwa, your right & for that reason we should have an option.
fluff, agree with you too, hope you get a chance to bring it up.
posted on December 9, 2007 07:39:22 PM new
Suggest that PP decrease the time for cash transfers to and from PP. Some of us may keep cash at PP because of the excellent interest rate, from the money fund. The extended period for cash transfers, can cost in lost interest on the money transferred.
posted on December 9, 2007 08:07:03 PM new
Bill, it's not completely under PayPal's control. I move hundreds out of my PP account every day to my ING Direct online checking account, but ING only credits electronic deposits during banking hours. Tomorrow morning I will show 3 deposits in my ING account: Saturday's, Sunday's and Monday's.
My brick-and-mortar banks operate the same way.
Woe unto me if I try to move money from PP to my credit union account; it takes at least seven working days. Gave up on that one early on.
