posted on October 14, 2008 06:16:59 PM new
***Title and Description Search Issues***
October 14, 2008 | 02:33PM PST/PT
"Title and Description Search is not displaying all items correctly. Please be assured that we are working aggressively to resolve the issue, and expect it to be fixed by the end of next week. We know how frustrating this is, and sincerely apologize that the fix will take so long, but the reindexing necessary to complete the fix literally takes several days to run.
If you are a seller and your item is not displaying in a Title and Description Search, please don't hesitate to contact Customer Support, and they will be happy to refund your fees upon validation that your item is impacted by this bug.
If you are a buyer, these items are always available by using Title-only Search (simply uncheck the Include title and description box when running a search). Additionally, if you have Favorite Searches set up, you may want to temporarily modify them to search by Title only. "
" ... fixed by the end of next week..." And, we're paying for this.
posted on October 14, 2008 07:37:47 PM new
Well no wonder! I have no idea which items are not showing but I know I have NEVER had a lower sell through in auction listings. I have tried every trick I know (store on vacation, revising items) to try to get items to show but nothing has worked. What a disaster. NEXT WEEK????? WTF????
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posted on October 14, 2008 10:14:34 PM new
neglus, that guy gave me a headache, conspiracy theory and all.
Yes, ebay is screwed up. Its been screwed up for a long time but I don't think they are focusing their weapon of doom on the small seller. That would be giving ebays programmers way too much credit. The site is screwed up due to incompetence, not genius.
posted on October 14, 2008 10:27:45 PM new
I don't think it's a conspiracy theory and I don't think it's just small sellers...but screwed up is right!
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posted on October 15, 2008 04:30:27 AM new
This reminds me of when Stores were in Search back in 2006 (But my auction sell through is even lower!) Maybe its all the FP30 listings? This is DISASTER! I don't feel like throwing money away listing - certainly am not going to price things low in this environment.
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