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 glassgrl
 
posted on December 23, 2008 05:56:11 PM new
So it's not Microsoft - it's eBay?

ok so after what was it? Cyber Monday? The last great Cashback Live Search that was offered on eBay by MS was 30% and it went to 25% the next day and then to 8% and has been at 0% for the last couple of weeks? I opened a ticket with MS a couple of weeks ago and asked them if we would see a return of Cashback with eBay and here's what they had to say:

Hello Laura,

Thank you for contacting Live Search cashback Customer Support! My name is Robin. I am a Customer Service Representative and I will be assisting you with your request regarding discounts offered by eBay that you were seeing but now are not. I have opened an incident with our team: 1087944825 on your behalf.

We're working actively to determine next steps for any specific eBay promotions. All specials, discounts, and various deals that you see are determined by the merchant (in this case, eBay), and we are actively looking to see what type of promotions we may be able to offer in the future with them. We regret that we don't have more specific details at this time.

We appreciate your understanding in this matter, I do apologize for any confusion or inconvenience this may have caused you. If you have further questions, please reply to this email.

Delighting our customers is our top priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please reply to this e-mail with any feedback or visit: https://feedback.search.live.com/default.aspx?productkey=cashbackso

Thank you Laura for contacting Live Search cashback Customer Support.

Warmest regards,

Robin





 
 bjboswell
 
posted on December 24, 2008 04:14:49 AM new
EXCUSE ME WHAT???????????? I have been wondering about my 30% cash back on that Monday for Wii items I bought for our grandchildren.I figured 30% off $220.00 I can do this. I have been waiting.. patiently.
I will open a "conversation" with them as well. Merry Christmas from the BIG guys!!

 
 glassgrl
 
posted on December 24, 2008 05:18:17 AM new
you mean you want to know where your cashback is?

if you sign into your cashback account it will tell you. It will say Pending...click on that and you will get a drop down box. Mine says:

Your cashback reward will be deposited or sent in 38 days. You won't need to request it.
cashback ID: KQhawyjg7

[ edited by glassgrl on Dec 24, 2008 05:18 AM ]
 
 
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