posted on March 16, 2010 10:15:32 AM
FROM EBAY EMAIL I RECEIVED TO DAY AS A STORE OWNER-
Appropriate language—Listings cannot include comments that undermine confidence in the marketplace, such as comments expressing negativity toward buyers or the selling process.
Can you provide some examples of unprofessional language and tone?
Here are a few examples unprofessional language and tone:
"Due to bad buyers on eBay, you must contact me prior to bidding or your bid will be cancelled and you will be reported to eBay!!"
"I have had so many bad transactions with zero Feedback buyers. So, if you are new, don't bid!"
"I will leave negative Feedback for all non-paying bidders."
"I am forced to use PayPal."
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There is no 'Global savings glut',only wild horses and loose bankers.
posted on March 16, 2010 11:52:01 AM
Such whiney, discourteous or threatening terms of sale are offensive in my opinion. When I see these poorly written warnings I find another seller because like Ebay suggested, it reduces my confidence in the probable success of the sale.
posted on March 16, 2010 05:34:37 PM
For domestic USA sellers the problem isn't so onerous as PayPal fees aren't too high and PayPal does accepts USPS online confirmation as proof of delivery. (Of course if the buyers looks at you slightly funny then your payment might be temporarily frozen until you can provide all the documentation to PayPal's satisfaction...)
Overseas the problem is more complex with PayPal failing to provide any seller protection whatsoever for many countries, so sellers must insist that all PayPal-paid orders go by track-trace courier. The added cost to buyer is around US$30+ over regular International Airmail, which is available with all other funding methods.
Of course nobody likes being forced to accept PayPal, but we don't make a song and dance about it on eBay. Rather we push our buyers to make follow up orders directly on our websites, where we accept several cheaper payment alternatives that are more equitable to both parties, and where we offer our own money back guarantee.
p.s. just got an order in today from Jordan. PayPal rejected their locally-issued Visa card so they paid by US$ cash sent registered Airmail. Often cheaper and easier when going between countries with different banking systems.
posted on March 16, 2010 07:46:32 PM
Lets bring back the good old days when bidders bidded every thing to the moon and sent us postal orders.
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There is no 'Global savings glut',only wild horses and loose bankers.
posted on March 21, 2010 06:47:18 AM
"I will leave negative feedback for all non-paying bidders."
Sellers haven't been able to leave negative or neutral feedback for quite some time now.
One of these days, eBay is going to self-destruct because of all their endless edicts, rules and regulations that make no sense. Only a "venue" my arse!
posted on March 21, 2010 07:10:54 AM
Paypal will partner with a Chinese co to make it easier for Chinese internet buyers to make purchases on foreign websites,so we shall see if our websites sales increase.
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There is no 'Global savings glut',only wild horses and loose bankers.
posted on March 21, 2010 09:12:50 AM
I agree hwahwa. What is funny though is that eBay keeps saying they are growing.
I got into a heated argument with a CSR at eBay this past week and said that they are spiraling out of control to the point they are failing. The response I got is that they are expanding. I laughed and said, "is that like your latest gimmick telling sellers the good news that our fees are decreasing?"
If eBay is increasing profits, then why do they keep coming up with new gimmicks, changing rules, etc all the time? Sure, you can expand profits that way, but it is obvious that isn't what is happening. I have yet to hear one positive report from a seller stating they are doing great on eBay. Everyone complains about lack of sales, lack of interest, etc.
I have 35 listings currently up that will end today. Items I sell very strongly during the holidays, but right now there is no interest. It used to not be that way. There are forces at work that aren't ebay's fault, like market saturation of product, the economy, etc. The only way ebay makes up part of that lost ground is to jack up the fees. Now they are practically forcing sellers into having an eBay store... unless you want to get screwed at the end of the month.
