posted on August 23, 2010 08:04:34 AM new
I know eBay bans sellers from asking buyers about the DSRs they gave using eBay's system... but can a seller send their own survey to buyers?
What frustrates me the most about the DSR system is that sellers have no opportunity to learn from potential problems. We don't know which items may have received poor DSRs so that we can review the problem (if there was one to begin with). Also, DSRs are biased and generally not based on facts, just an opinion and we know there is no consistency when it comes to opinions. Shipping costs are agreed upon by a buyer at the time they purchase the item, yet they can hurt sellers with low DSRs.
I hope once the dust settles with our business move, I will be able to start working on writing an article about the eBay seller experience and will be submitted to major publications in hopes of getting published. I may seek some input from other sellers... so stay tuned.
posted on August 23, 2010 05:27:48 PM new
Good idea,I dont see why sellers cant send out their own survey.
Ebay is a monopoly,we sellers dont count,even if we form a union,it means nothing there will always be new sellers willing and ready to step in and replace us.
We dont have much of a choice,dont let this DSR crap bother you too much,there are many others who fare worse than you and many are dropping out.
BTW,I asked my vendor to ship me a large package via Parcel Post,it arrived today,and it is trackable,takes 4 days from Iowa to Texas,not bad!!
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There is no 'Global savings glut',only wild horses and loose bankers.
posted on August 23, 2010 06:00:59 PM new
Why don't you include a stamped postcard with your order? Or, send an email to their email address - not through the eBay message system.
At one time, fluff posted material regarding postcard survey.
posted on August 23, 2010 06:06:16 PM new
I forgot to add, that if you do include a postcard for a survey, do not use that crap about eBay's five star service. That five star baloney, only enhances eBay's image, and appears as if you have trouble meeting eBay's standards. HA!
posted on August 24, 2010 05:39:30 AM new
May be dont sell heavy pieces on Ebay or offer parcel post as a third option and remind the buyer it could take longer.
I was able to track parcel post on USPS website,why do people say it is not trackable?
It shows it left Iowa,arrived in Dallas and the next day,my mailman delivered the package to my door.
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There is no 'Global savings glut',only wild horses and loose bankers.
[ edited by hwahwa on Aug 24, 2010 05:41 AM ]
posted on August 26, 2010 09:55:11 AM new
USPS tracking is very inconsistent. There is no standard required by the post office. If it doesn't get scanned the same day you drop it off, you won't get any tracking info until it arrives and shows it as delivered.
The post office does this to encourage shippers to make sure to ship the same day as the post date. The problem is that the post office employees don't always follow their own rules.
So, yes, you can get tracking on Parcel... but it isn't consistent. I have had many bad experiences trying to track packages for customers when it takes so long.
And I should add... living in Dallas helps. If you live in a small town or in a rural area, it can take longer to arrive especially when your package is last on the truck.
posted on August 26, 2010 10:02:45 AM new
I dont live in Dallas,I live outside Houston.
Yes,if shipper lives in small town and /or buyer lives in small town,it could take longest.
Sometimes an intermediate point could be flooded or closed for repair,so mail is rerouted,we will only know by calling USPS.
May be you should refrain from selling heavy items on Ebay or just allow local pickup only.
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There is no 'Global savings glut',only wild horses and loose bankers.
posted on August 26, 2010 11:57:33 AM new
I use stamps.com for my shipping, when I track the packages the show up when they get to the 1st mail center, when they arrive at their next stop at the destination and it also show out for delivery and deliverd
I ship between 30 and 40 itmes every month
and only lost one a few years ago.
my items are mainly 1st class mail, some media mail, and a few parcel post.
1st class get from Ca to the East coast mostly in 2-3 days
Media it depends how far it has to go but it gets to it destination in a week.
same with the parcel post.
posted on August 26, 2010 12:59:06 PM new
you must live in a big town in California?
all the tracking you see on stamps.com come from USPS website. here is one I shipped to Russia by express mail-
Label/Receipt Number: EC70 2225 884U S
Class: Express Mail International®
Status: Arrived Abroad
Your item arrived in RUSSIA at 5:08 am on August 25, 2010. Information, if available, is updated periodically throughout the day. Please check again later.
Enter Label/Receipt Number.
Enter Label / Receipt Number.
Detailed Results:
Arrived Abroad, August 25, 2010, 5:08 am, RUSSIA
International Dispatch, August 20, 2010, 6:10 pm, ISC CHICAGO IL (USPS)
Arrival
Electronic Shipping Info Received, August 19, 2010
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There is no 'Global savings glut',only wild horses and loose bankers.
