posted on September 9, 2000 11:07:54 PM new
Never heard of ProPay until today, but after hearing of some of the other guys in, well, unsavory circumstances, it was good to hear of them by having them run a legitimate ad on AuctionWatch.
I have no idea why the world needs another payment system, but, score one for the good guys, the first thing one reads on their ad is:
With any other payment service, you have no recourse if the seller decides to send you a box of bolts instead of the advertised DVD. With ProPay, you can use the established chargeback procedures already in place by the credit card companies. That's because a ProPay transaction is a true credit card transaction and not simply a transfer of money from one account to another.
posted on September 9, 2000 11:39:46 PM new
I got a ProPay account back in April. There are many elements of it that aren't exactly a sellers dream. The chargeback fees are very high, you pay for the investigation win or lose, the fact you pay them a commission and transaction fee plus they keep your money for 30 days before depositing it to your bank account hasn't been embraced by many sellers.
posted on September 11, 2000 10:19:56 AM new
Why would a seller accept such terms? Pay for the "priviledge" of accepting it and they pay for the "priviledge" of having a charge back and then lose the payment for something you already shipped? This wouldnt be better than Paypal even if it were free.
By the way, I think their ad is a cop-out. They refer folks to the CC procedure, as if this were a standard practice that ALL companies followed. Some CC companies charge back for any reason. Others make the customer jump through hoops. Some only charge back if NOTHING was sent, but the minute ANYTHING is sent, there is no CB. What happens if the seller says he sent the correct item and the customer denies it? Who makes the judgement call? As a seller I would never accept a payment form that puts me in the middle of something like this when there are other methods.
