posted on October 5, 2001 06:05:55 AM new
Hello again,
This is just a suggestion which I think would be fair to all if implemented. It came to me yesterday when I had a problem[thanks for prompt replies Sonya]which meant I had to go through 200+ auctions to manually revise aspects [in this case the Country Location]which took a number of hours, the fault lay with AW I should point out. As I signed up[paying good money for service] for AW to save time listing etc, in circumstances like this where no time is saved as the seller has to spend own time altering auctions I think a refund of listing fee paid to AW would be fair [they still keep FVF or vice versa].
Probably wishful thinking but a suggestion to keep customers sweet and fair to boot.
I had the same problem with the Country being
Changed for no reason. I had many buyers think I was in USA but I am in Canada and did not want to buy the item after knowing this as international Postal Money Orders are expensive. Why did this happen?? As a Powerseller on ebay this is very furstrating and could lead to negative feedback.
The fees I pay I would expect a higher quailty service than this.
I am very dispointed with Auction Watch and it's program.
