onion27
|
posted on October 10, 2001 11:35:15 AM new
hi having problem relisting items for about 4 days now please help,thanks
|
SonyaCS
|
posted on October 10, 2001 11:46:54 AM new
Hi Onion27,
What is happening when you try to relist?
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
onion27
|
posted on October 10, 2001 11:54:04 AM new
hi
just keeps telling me 2 things 1.to many letters,when theres not? 2.Warning! The following items haven't been launched or scheduled from technical issues .thanks
|
onion27
|
posted on October 10, 2001 12:03:34 PM new
sorry also this,Internal Database Failure. The auction data could not be retrieved from the database for AuctionWatch ID 01awch00000000000505797008XX............thanks
|
SonyaCS
|
posted on October 10, 2001 12:13:21 PM new
Hi Onion27,
For the ones that have the character error, kindly remove any characters that might be in your title -- like the " I see in some of them, and see if this will get them to launch. Regarding the internal error, how long has it been since these auctions closed before you decided to relist them?
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
onion27
|
posted on October 10, 2001 12:31:01 PM new
hi
ok i will delete some " have done this before and does only work for a very few of them [slow way of doing it?] the other point,well some are 2 days and some 2 weeks,thanks
|
SonyaCS
|
posted on October 10, 2001 12:34:07 PM new
Hi Onion27,
Regarding the relist internal errors, try resubmitting those auctions and let us know if they go through the second time around.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
onion27
|
posted on October 10, 2001 12:52:45 PM new
hi sonya thanks its working fine,cheers.........onion27 
|
onion27
|
posted on October 10, 2001 12:57:05 PM new
hi im sorry item didn't relist my mistake same problem Internal Database Failure. The auction data could not be retrieved from the database for AuctionWatch ID 01awch00000000000505797008XX.thanks
|
SonyaCS
|
posted on October 11, 2001 08:46:28 AM new
Hi Onion27,
Please try once more to list auctions where the error was about a too long title. If they fail again, please let us know the names of these auctions so that we can further investigate. Regarding the other auctions that failed to relist, kindly edit these auctions because it looks like there may be a problem with your description. Particularly where you have the single quotes followed by commas.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
|
onion27
|
posted on October 12, 2001 10:47:24 AM new
HI DONE THAT CHANGED LOADS OF THINGS AND STILL NO JOY,
|
