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 onion27
 
posted on October 10, 2001 11:35:15 AM
hi having problem relisting items for about 4 days now please help,thanks

 
 SonyaCS
 
posted on October 10, 2001 11:46:54 AM
Hi Onion27,

What is happening when you try to relist?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 onion27
 
posted on October 10, 2001 11:54:04 AM
hi
just keeps telling me 2 things 1.to many letters,when theres not? 2.Warning! The following items haven't been launched or scheduled from technical issues .thanks

 
 onion27
 
posted on October 10, 2001 12:03:34 PM
sorry also this,Internal Database Failure. The auction data could not be retrieved from the database for AuctionWatch ID 01awch00000000000505797008XX............thanks

 
 SonyaCS
 
posted on October 10, 2001 12:13:21 PM
Hi Onion27,

For the ones that have the character error, kindly remove any characters that might be in your title -- like the " I see in some of them, and see if this will get them to launch. Regarding the internal error, how long has it been since these auctions closed before you decided to relist them?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 onion27
 
posted on October 10, 2001 12:31:01 PM
hi
ok i will delete some " have done this before and does only work for a very few of them [slow way of doing it?] the other point,well some are 2 days and some 2 weeks,thanks

 
 SonyaCS
 
posted on October 10, 2001 12:34:07 PM
Hi Onion27,

Regarding the relist internal errors, try resubmitting those auctions and let us know if they go through the second time around.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 onion27
 
posted on October 10, 2001 12:52:45 PM
hi sonya thanks its working fine,cheers.........onion27

 
 onion27
 
posted on October 10, 2001 12:57:05 PM
hi im sorry item didn't relist my mistake same problem Internal Database Failure. The auction data could not be retrieved from the database for AuctionWatch ID 01awch00000000000505797008XX.thanks

 
 SonyaCS
 
posted on October 11, 2001 08:46:28 AM
Hi Onion27,

Please try once more to list auctions where the error was about a too long title. If they fail again, please let us know the names of these auctions so that we can further investigate. Regarding the other auctions that failed to relist, kindly edit these auctions because it looks like there may be a problem with your description. Particularly where you have the single quotes followed by commas.



-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 onion27
 
posted on October 12, 2001 10:47:24 AM
HI DONE THAT CHANGED LOADS OF THINGS AND STILL NO JOY,

 
 
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