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 AUNTMAUD
  		posted on October 21, 2001 05:06:32 PM new
To BrianAW....I tried to check on the things you mentioned on your last email. I use High Speed Roadrunner for connection. I have been using AW Version 3.1 for some time with no problems. But, upgrading to 3.5 has caused my templates to disappear. I tried syncing again, only to get the following error message:

Saving template 'Themes\Holiday\Seasons Greetings 01\xmas1_lowerright.gif' locally.
Downloading File 'Themes\Holiday\Seasons Greetings 01\xmas1_ornaments.gif'.
Saving template 'Themes\Holiday\Seasons Greetings 01\xmas1_ornaments.gif' locally.
Downloading File 'Themes\Holiday\Seasons Greetings 01\xmas1_smleft.gif'.
Saving template 'Themes\Holiday\Seasons Greetings 01\xmas1_smleft.gif' locally.
Downloading File 'Themes\Holiday\Seasons Greetings 01\xmas1_smlowerright.gif'.
Saving template 'Themes\Holiday\Seasons Greetings 01\xmas1_smlowerright.gif' locally.
Downloading File 'Themes\Holiday\Seasons Greetings 01\xmas1_smright.gif'.
Number of successful auction uploads: 0.
Synchronization failed - Failure on sending to server when synchronizing file 'C:\PROGRAM FILES\AUCTIONWATCH\temp\syncfile2445'

Finally, I can't find the "use proxy" box. Under "Edit," there is no "Account Information."

I am at a lose to fix this, and if I can't, then it's back to Auction Assistant. I hope you can help me.

Regards, Don






 
 DianaAW
  		posted on October 22, 2001 10:05:48 AM new
Hi Don,

I'm not sure why your synchronization is hanging on the file specified - you might want to try deleting that file from the AuctionWatch temp file and try again. Please try synchronizing before uploading any auctions - you should be prompted to synch when you open the application. If you are not, click the "AuctionSync" button in the lefthand toolbar.

Let us know if this helps.

Thanks,

Diana

 
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