posted on October 23, 2001 08:15:02 AM new
Sometimes a customer doesn't enter his information on his computer. I get it later when he remits payment. I then enter the info into my customer info in AW. But it doesn't appear on the invoice when printed. How can I get manually entered customer info to appear on the invoice?
posted on October 23, 2001 08:52:23 AM new
Hi Jim,
To get that information to show, make sure that you have step 2 unchecked in PSM. Then after you have finished adding the address information in, check the Status box for Step 2 and it should show up in the invoice.
