posted on November 1, 2001 03:56:27 PM
We are receiving reports from AOL/CompuServe customers regarding the following issues:
1.) General Server Error messages on uploading/synchronizing with AM Pro.
2.) \"Server Not Found\" or DNS error messages on various parts of our site, including the My Account page.
3.) Uploaded images are not viewable.
4.) Image Not Available banners appearing in place of images.
Please note that to the best of our knowledge, these issues are affecting AOL/CompuServe users only. If you have access to an alternate ISP you should be able to utilize our services without experiencing these problems.
We are in the process of investigating potential solutions from here, but we also suggest that you contact the AOL/CompuServe customer support department in regards to this.
posted on November 1, 2001 04:50:25 PM
We have implemented a small change to our system that may lessen impact for AOL/CompuServe customers. Please try synchronizing and/or accessing our site again.
If you are still unable to do so, please let us know.
