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 artfan1
 
posted on November 30, 2001 05:27:56 PM new
I think that the feedback reminders should include a link to the auction at least. Even better would be the feedback form.

Is there any way to make it include a link to the auction?

I have found that most buyers who do not leave feedback, are just lazy. And if they have to go find the auction to leave feedback, they won't.

Let me know if I am missing something.

Thanks,
Troy

 
 ChristopherCS
 
posted on November 30, 2001 05:33:48 PM new
Hi Troy,

Thank you for the suggestion, we will pass it along for you.

One thing you could add to your Post Sale Mgt Options is the item number in addition to just the title for the listing.

IE : This is for item number %%AuctionId%% at %%Site%% .


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 artfan1
 
posted on November 30, 2001 07:49:45 PM new
Thanks.
I already did that. I have the title and the eBay item number. They don't care. It is still too much work for them I guesss.

Everything is a link today and when they get a reminder that doesn't even have a link, they just delete it. Maybe they think to themselves they will remember to do it later.

I have about 12 buyers who have had 2 or 3 reminders sent to them and they do not do anything about it. Some just hit reply and say, "Yes, got the item, loved it..."
But they never leave feedback.

Thanks for passing on the request. I think it would help. I have a couple more ideas but I will list them separate so they don't get mixed up.

Thanks
Troy


 
 bmxplayersclub
 
posted on November 30, 2001 09:03:38 PM new
artfan1-

i had the same problem with getting well deserved feedback. i have helped my cause by including a thank you letter which includes a reminder to please leave me feedback with all amy shipments. i suff the letter on top of the packaging before i close/tape up the package. <p>

i will tell you what my feedback is comming in on a reqular basis with out much other effort. i dont even bother anymore checking who has not left me fb.


Byron Friday
 
 
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