posted on December 5, 2001 05:49:00 AM new
How do I handle auctions with one winner on several auctions in A.W.
I presently have a winner who bid on 2 auctions and won. I'm combining shipping for him but they are listed individually in post sales and would be seperate packing slips etc. Double the work and paper.
Today it looks like I will have a single winner on 4 different auctions. It's going to be bad enough when he gets 4 WBN from A.W. and 4 notices from ebay. It seems that I need to combine these into one post sale listing.
posted on December 5, 2001 09:18:23 AM new
Hi Ccaswell,
Unfortunately, the feature you are requesting is not currently included in our suite of Post Sale Management tools. We do realize that it is an important feature for our high-volume sellers -- we are currently working on incorporating this in the near future.
In the meantime, we have developed a workaround which you may try to use in the event that you have a single bidder with multiple purchases. Please try the following:
- Click on the non-paying bidder button and enter the e-mail address of the bidder together with the total amount of all purchases that he has won.
- Next, edit the WBN in step 1 and provide an explanation in the e-mail message of the break down of the total amount due.