Home  >  Community  >  Vendio Services  >  Sales Manager Pro  >  AW should issue credit for auctions not launched


<< previous topic post new topic post reply next topic >>
 rustygumbo
 
posted on December 21, 2001 07:37:16 AM new
I was completely locked out of AW last night. When I signed in all I got was a Whoa! message. I couldn't read anything on the message board, all my auctions were stuck in processing, and most importantly I missed out on about 60 free listings last night, plus the money lost from everything ending on Christmas night. I hope that AW will do the right thing and issue credit to cover my listing fees from ebay. This is absolutely insane! If AW doesn't issue credit for the ebay fees, I will go elsewhere to do my listings.

 
 rustygumbo
 
posted on December 21, 2001 07:40:19 AM new
and on top of it all, in another AW thread, I read that AW would definately be launching auctions last night, then on another, they cancelled the listings at 11:30. What gives??? I pay to have professional service, and this is the BS that I get.

 
 ourfullmoon
 
posted on December 21, 2001 08:21:51 AM new
I agree with you on "Paying for a Professional Service" I had 111 items set to be posted and all were returned with an error. I tried re-submitting a couple of them thim morning and they went with no problem. I guess we are paying for something that we can't have when we really can benefit from it. This is the first time I have had any problems with AW but this one cost me money and that does not make me happy.

 
 gmi
 
posted on December 21, 2001 10:31:06 PM new
I guess you didn't read the warning not to post auctions at the last minute. Everytime Ebay does a free listing day they can't keep up with the inflow of listings. I had no problems listing them early.

Regards
Gilles

 
 dudlee
 
posted on December 23, 2001 06:12:27 PM new
I posted my Auctions 7 hours, yes seven hours before ending of FLD, and still errored.

7 hours is NOT last minute in my books.

I think AW should give those of us who did not launch properly, a credit for what our ebay fees are going to be to make up for their incompetency.

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!