posted on February 14, 2002 09:05:41 AM new
I am getting an error message when I click on AM Pro to open the program. It says "Run-time error 429; Active X component can't creat object." I have no idea what this means and can't seem to find anything to help me. Please answer asap because I have a lot of auctions to list today. Thanks, Pam
posted on February 14, 2002 09:18:11 AM new
Hi Pam,
Runtime error 429 is generally due to a bad installation of the software. We recommend that you uninstall Auction Manager Pro using the Add/Remove Programs wizard in Windows. Your data should stay intact even after uninstalling, but you may want to save your batches and images folders and the inv.dat file (located in the data folder) to a different location on your hard drive in case something goes wrong.
Reinstall the program, making absolutely certain that all applications are closed (check the icons in your Windows toolbar on the lower righthand side.) If you still experience this problem after taking these steps, please let me know.
