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 upriver
 
posted on March 6, 2002 08:14:58 PM new
Hello,

I sent an e-mail to HELP but received no response so will post question here.

My annual AMP subscription expires on March 14th.

If I post new eBay auctions up to that date, will the photos continue beyond the expiration date -- in other words, will an auction launched on March 13 be fully viewable on eBay to its conclusion.

SECOND QUESTION:

What time on March 14 does the subscription expire? Is it midnight, or what? Would like to know as whether I can launch new auctions up to deadline.

 
 upriver
 
posted on March 7, 2002 10:26:43 AM new
So what's up?

I can't believe I cannot get an answer.

Have sent 2 non-responded e-mails to your support, nada back, and now nothing but silence here.

Do you care that little about your customers?

 
 BrianAW
 
posted on March 7, 2002 10:34:22 AM new
Hi upriver,

I am sorry that you haven't gotten a response from your email. I checked our database and I don't see any emails from your email address. How did you contact us? Was it through the website, or did you have our email address?

Your images will still appear in the auctions after the 14th. You will have two weeks from the expiration date to sign up for a new plan.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 DianaAW
 
posted on March 7, 2002 10:56:59 AM new
Hi upriver,

I notice that you are using the home.com domain. You might want to check with your ISP, because home.com has changed to attbi.com, and you most likely need to update your email address.

Thanks,

Diana

 
 upriver
 
posted on March 7, 2002 11:10:51 AM new
Diana,

That shouldn't be, I am registered with a hotmail address,

Pete

And thanks for the response.

 
 BrianAW
 
posted on March 7, 2002 11:24:31 AM new
Hi upriver,

The email address that you have listed in your AW account is from @home. Your eBay email address is @hotmail. We have not received any emails from either of those accounts.

How did you attempt to contact us? Did you use the form on the website, or a direct email.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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