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 pjrscards
 
posted on March 12, 2002 07:38:20 AM new
What is going on at Auction Watch. Attempting to do relists getting numeorous errors and pages not loading fully. for several days now your service levels seem to have gone to hell in using post sale features. What do you plan to do about this and how do you expect me to have any confidence in your ability to timely launch items to ebay.

 
 SonyaCS
 
posted on March 12, 2002 09:05:18 AM new
Hi Pjrscards,

What are the errors you get when you attempt to relist? I checked your account and didn't see any errors, just three scheduled auctions in Pending Auctions. Are those three ones you relisted?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 pjrscards
 
posted on March 12, 2002 10:26:10 AM new
It took around 5 minutes to get those three relisted and then when they showed up on the page the changes had not been made. Normally in the past I have been able to select items for relist and to then edit them for changes and time for uploading however that is not only not functioning properly it is now extremely slow in opening the pages. Are you having problems with pages loading because most of your pages seem to be slow all of a sudden? If you are having site issues please advise me so I will not have problems getting items uploaded to ebay.

 
 SonyaCS
 
posted on March 12, 2002 10:29:47 AM new
Hi Pjrscards,

We are not presently having any site issues. I would recommend you to check your internet connection and make sure it is stable. When you made changes to those relists, did you save them?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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