posted on May 10, 2002 11:11:00 AM new
AMP will not track any of my eBay auctions for the last 3 days when I go to "track auction" and put my user id in to find all auction.
I have 800 auctions running and I can't type each number in to track manually because it is too much work.
Can you please tell me when this new bug will be fixed.
Was working fine for the past year and stopped working 3 days ago.
posted on May 10, 2002 12:15:54 PM new
Hi melissar,
Have you since been able to import your auctions? The auctions in your control panel appear to be showing all ebay listings. I did notice that you have some Personal Offer listings in your Active section. We do not provide support for these listings.
The tracking feature does not currently work properly.
(This doe NOT include Personal Offers, this is regular eBay auction).
Track Auctions used to (for the last year) allow you to enter the site name (ebay) and your ebay user id (v2777mr) and then ask to track auctions.
It would return with 32 pages of auctions and we would have to each page and tell it to "track all auctions on this page" for each page.
It no longer shows any pages, it just says "no untracked auctions found" even if we know we have 100 untracked auctions.
We relist our items through ebay, not through Auction Watch, because you do not support eBay stores. Therefore, after relisting each aution on ebay, we must "track" each aution.
This is very important to our business has we sell 40 items per day and if items are not tracked, then they don't get billed, shipped etc.
Please please please look into this right away for us.
