posted on June 22, 2002 05:15:00 AM new
Setup my inventory online- things are okay there. Then installed SMP and sync'd. Inventory items do not show up. Do you have to build them in SMP first and then sync upload instead?
If so, is there a method to copy inventory items, even one by one and copy into SMP inventory?
Thanks much, still learning, but I like what I see so far!
posted on June 22, 2002 10:05:53 AM new
If you are receiving a synchronization error on upload, please do the following:
1. Before you synch, please verify that you are connected to the internet and that your connection has not timed out.
2. If you are not entering the internet from a proxy server specified in your browser, from your toolbar, select "Edit", "Preferences", then "Connection". Make sure that the "connect using proxy" box is unchecked.
3. If your browser is set to access the internet through a proxy server, please make sure that the Proxy Host/Proxy Port settings within your browser match those within AM Pro.
4. Check your image file names, and make sure that they are saved as jpeg or bitmap images (we highly recommend saving your images as jpegs due to size and compatibility issues.)
5. Check your image file sizes, and make sure that your images do not exceed 40kb apiece. Large image sizes can cause an upload to fail.
6. If you are uploading a large batch, try splitting it up into smaller batches of no more than 10 auctions. If you are having any connectivity problems, a large batch may cause your upload to fail.
We hope the above solutions will help you to resolve this issue. Please feel free to contact us again if this does not help. Thank you for your patience.
Tara
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