posted on July 17, 2002 12:26:46 PM new
Could you please tell me why we can not synchronize, every time we try, we get the error that is listed below. I have tried to delete image from our program, but it will not allow us to. Please let us know what we need to do in order to fix the problem.
Thanks
Todd Hill
Start banner synchronization.
Banner synchronized.
Start announcements synchronization.
Announcements synchronized.
Comparing local and online counters.
Local and online counters are identical.
Comparing local and online templates.
Local and online templates are identical.
Comparing local and online logos.
Logos compared, update will follow.
Comparing local and online saved templates.
Saved templates compared, update will follow.
Comparing local and online site descriptions.
Local and online site descriptions are identical.
Comparing local and online partner information.
Local and online partner information is identical.
Comparing local and online preferences.
Local and online preferences are identical.
Comparing local and online images.
Images compared, update will follow.
Start version synchronization.
Version synchronized.
Start time synchronization.
Time synchronized.
Start updating logos.
No update necessary.
Start updating saved templates.
Local saved templates updated.
Start updating images.
Uploading Image 'kyocera_ezdigital1.3.jpg'.
Error on image synchronization.
Number of successful listing uploads: 0.
Synchronization failed -
There is a problem with images synchronization.
Please go to www.AuctionWatch.com and check your images.
What happens when you try to delete it from your program that you are unable to do so?
Is there an error message?
You may need to go in and manually delete this image. Go to your 'C' drive, open the 'Program Files' folder and open the 'AuctionWatch folder within that.
You should then see a images folder, open it and manually highlight the image and press your delete key.
posted on July 17, 2002 01:16:32 PM new
The weird thing is that I deleted the pic from the computer and from the Auction Pro program. But every time that try to synchronize, we still get the same error. I have also tried to unistal the program and reinstal it, but it does the same thing. Any suggestions???
Thanks
Todd Hill
When you went to that images folder, you did not see the picture within? If not, try checking the 'thumbs' folder in that same AuctionWatch directory. It is rare, but sometimes the thumbnail can be the corrupt image causing this error.
