posted on August 11, 2002 08:24:50 AM new
I was trying to use the post sales feature online and have a couple of questions.
One how can I send the winning bidder and email invoice showing item and shipping costs?
I also noticed that most of my current customers do not use the AW email to respond and pay for items. But I like to track this process anyway. I noticed that when I go to show that payment was reveiced it doesn't include the ship[ping cost just the winning bid price. How can this be edited so ti is more accurate?
posted on August 11, 2002 10:55:02 AM new
Hi Eaglewolf,
If you go to Post Sale you will see a list of all items that sold with a winner, and a bunch of little icons above them. To send the WBN for an auction, select the item and hit the WBN icon up top.
If you have customers not responding through the WBN you can always fill out step two for the item, that way you can check off the rest of the PSM steps. Simply select the item in post sale and hit the Edit WBN icon and fill out the information there.
