posted on September 23, 2002 05:41:44 PM new
All my auctions that ended tonight had shipping as $3.85. I use fixed shipping on my auctions and most are between $4.90 and $5.50. I always put the shipping amount in on each individual auction, and I've never had this problem before. Can you tell me what I've done wrong. I went into my global preferences and the shipping amount there is 0.
posted on September 24, 2002 02:38:23 AM new
They are new auctions. No I didn't edit anything, except to turn off the auto WBN. When my WBN's we're sent out on those recently closed auctions, the shipping amount was $3.85. When you say you checked the closed ones, where did you check them?
posted on September 24, 2002 09:04:04 AM new
Hi Danna,
Do you want your shipping to be $3.85 or the amount you are choosing prior to sending the WBN (the $5.05 amount)? I'm not sure which is the correct amount.
posted on September 24, 2002 11:04:17 AM new
No I don't want my shipping to be $3.85. My shipping is entered on each auction according to its weight in SM Pro. I have my WBN sent automatically. I've always done it this way, and haven't changed anything recently. I think the best solution is to not use the WBN. The auctions themselves showed the correct amount in the auction template, but when the auto WBN went out, the shipping was $3.85, and I have the shipping set for 0 in my global preferences.
posted on September 24, 2002 11:07:24 AM new
Hi Danna,
Actually you can still use the WBN, what happened was you have your default WBN set up with some prices that probably pertained to one auction previously, but do not apply to all. Go to your My Account tab and click on Post Sale Management Options. You'll see there in the WBN email what I am referring to (where the $3.85) is. If you just remove that text, you should be fine.
posted on September 24, 2002 11:23:32 AM new
Okay, now I see what I did. If I put the shipping identifier in there what will happen? Will it take the amount I enter from SM Pro and put it there, or do I have to manually send the WBN, and modify each auctions shipping amount?
