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 stacyp
 
posted on January 5, 2003 04:16:40 PM new
just this past weekend when i am doing an auction listing in sales mgr pro ..when i go to preview the auction i get a large box that says:

-------------------------------------
An error has occured in the script on this page

line 69 (other auctions said line 68)
char 1
error 'sym real win open is undefined

code 0
url dhtmled3 ( other auction said dhtmled 6)

do you want to continue running scripts on this page

yes no


i clicked no and it disappeared for that auction but same thing when i went to preview next auction ??

i can see the auction previewed after i hit no- but obviosly something is not write


what is happening?

thanks



 
 ChristopherCS
 
posted on January 5, 2003 06:04:51 PM new
Hello,

We have passed this information along to engineering for further review. It sounds like a browser related issue, (as they are connected.)

We will post back to this thread when further information is available.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 stacyP
 
posted on January 8, 2003 02:03:05 PM new
been a few days....update please on this problem ? (you were forwarding to techs days ago?!)

very annoying and time consuming to click yes or no every time i want to preview auction i am writing in sales mgr pro

thank you



 
 ChristopherCS
 
posted on January 8, 2003 02:17:32 PM new
Hello,

After some research, it looks like this is the result of some JavaScript code you have stored in your default listing text. It is code created by Norton Firewall, and looks like this :

"<script language="JavaScript"> <!-- window.open = SymRealWinOpen; //-->
</script> "

You will want to remove this code from your default listing text, and you will no longer get those error messages.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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