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 electronic4me
 
posted on January 6, 2003 02:35:16 PM new
Hello I am really frustrated right now, because your website made me sign for Verisign in order to process credit card directly. BUT you have a major problem, because you ask for payflow link pro, the AVS check (verify the billing address) is a response from Verisign and YOU decide to refuse or not the transaction. Because this features can be done from verisign only on Payflow link, NOT payflow pro.
So the result is you are asking for my customer to put their billibg address, it sends it to Verisign, it comes back wrong, yet you still approve the transaction.

PLease fix this ASAP, someone will be responsible for athe charge back i might received for stolen CC, the way it is you are not providing the security for this, you will be responsible.( 1 exemple i had a $1900 buy from Indoenisia that got apporved with a credit card that didn't match anything!!!!!!!)

I will appreciate that someone get back to me fast on thios one.

 
 SonyaCS
 
posted on January 7, 2003 09:19:35 AM new
Hello,

I will escalate this issue.

Regards,

Sonya
 
 electronic4me
 
posted on January 7, 2003 08:08:31 PM new
PLease make sure someone is taking care of it fast, can you update me on this?

 
 ChristopherCS
 
posted on January 7, 2003 08:11:15 PM new
Hello,

No changes have been made to the system (on our end) in 18+ months, but we are checking in with Verisign on this issue and will get back to you as soon as further information becomes available.




Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 electronic4me
 
posted on January 10, 2003 11:29:28 AM new
I have some more information, i checked with verisign and they confirmed that it needs to be done on your side. They also told me that you are using an od version of the SDK. that could maybe help if you update tothe new version.
Please keep me updated on the avancement of this issue.It is really important. We have to fix this or i will have to think of going somewhere else where my payment are proteceted! Or if you accpet to setup your shopping cart with Authorize.net i also have an account with them for my own website. their AVS check feature is working fine. Please let me know.

Thank you

 
 SonyaCS
 
posted on January 10, 2003 03:25:08 PM new
Hello,

Thank you for the information. We are in contact with Verisign again on the issue.

Regards,

Sonya
 
 
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