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 pgmeunier
 
posted on February 1, 2003 01:13:46 PM new
Hi
The new checkout box that goes at the top was my first choice but became irriating so I switched to the other choice but now it is not aligned correctly. See auction #2807252708.

The other problem I am having is I Inadvertently checked two items as paid and they are not. See Post Sale items #2805885668 & 2805886242. The message I receive after clicking on the check mark for 3 in the fulfillment checklist is: "Warning: This will delete ALL the credits for this item! Maybe you want to delete some credits by yourself. Continue?"
If I click ok, the page reloads with the box still checked. I can't find a place to delete some credits by myslef. If I click cancel, I just go back to the same page with no changes. Please help.
Thank you
Paula

 
 SonyaCS
 
posted on February 1, 2003 02:07:30 PM new
Hi Paula,

Regarding the first issue -- engineering has been aware of this and a fix is in the works. We will post an announcement when it is available.

For your other two items, what you could do is use the Edit Buyer link to re-enter your buyer's information, item price, and anything else relevant -- basically, fill it out like you are selling it to another buyer but just input the same information. Deselect the split order and relist option, and then save your buyer information. This should reset the whole thing altogether. You'll have to go through and fill out the WBN for the buyer again but it should be okay.

Regards,

Sonya
 
 
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