posted on February 4, 2003 12:24:01 PM new
I have two like items - one I sold successfully to a high bidder through an AW listing on eBay. The other item I offered to the next highest bidder using eBay's Second Chance Offer. The customer has emailed me and wants to purchase the item and I will be importing that Second Chance Offer in to AW also.
My question is that the Second Chance Offer through eBay assigned a new eBay Item number to the original auction for the #2 bidder and when I click on the AW Checkout button in the Second Chance Offer and enter the #2 bidders email address I get the following error:
"Sorry, the email address you entered does not match the winning bidder address. Please try again."
Granted, the #2 bidder has not accepted the Second Chance Offer with eBay's Buy It Now, but I was curious if AW Checkout will work properly for the #2 Bidder once they have accepted the offer.
posted on February 4, 2003 12:46:35 PM new
Hi Greg,
What is the item ID number for the one that gave you the "Sorry, the email address you entered does not match the winning bidder address. Please try again." message?
posted on February 4, 2003 05:36:42 PM new
Hi Sonya,
I told you incorrectly. The auction is actually listed as Second Chance Offer on eBay Motors... not just eBay.
Here's the Item #: 2402483570
My customer has now completed the Buy It Now portion of the offer and I just tried importing my auctions and it didn't show up. Some of my older auctions that were previously imported a couple of times before made the trip (again), but the one I need has not. Is this due to being on eBay Motors?
Well, the auction has the Checkout button at the bottom (not at the top though), and I just tried entering the customer's email and it gave me the same error message.
I don't want to post the customer's email address here, but if you need it let me know and I will send it via email to you.
