posted on February 19, 2003 03:08:08 PM new
While upgrading our databases, we uncovered a transient error that affected certain listings that had a state transition between approximately 4:00 AM and 3:00 PM Pacific on Feb1. Examples of state transitions affected include listings transitioning from open to closed, WBNs sent, WBN reminders sent, payment received, shipping notices sent, or listings archived. The transient error causes the item status to revert to its previous state. Please be assured that we are continuing to analyze the issue.
We apologize for any inconvenience created by this. The database upgrade was to migrate our databases onto faster machines. As a result, you should see even faster performance in the future.
posted on February 20, 2003 02:18:54 PM new
Update:
Later this evening, after 10 pm PST, we will be re-synchronizing our data bases to correct a transient error which affected certain listings with state transitions between approximately 4:00 AM and 3:00 PM PT on Feb 1. Examples of the state transitions include listings transitioning from open to closed, WBNs sent, WBN reminders sent, payment received, shipping notices sent, or listings archived.
If you have already corrected any corrupt data, the update will be transparent and your changes will be maintained during the synchronization. If you have not made any corrections, please wait until after we complete the process and check your data after sync completion. We will make an announcement before we perform the synchronization.
posted on February 21, 2003 01:22:01 PM new
Update:
Early on Friday morning, we re-synchronized our databases to help correct a transient error which affected certain listings with state transitions between approximately 4:00 AM and 3:00 PM PT on Feb 1. Examples of the state transitions include listings transitioning from open to closed, WBNs sent, WBN reminders sent, payment received, shipping notices sent, or listings archived.
If you had already corrected any data, those changes should be maintained. Other items not yet adjusted should be corrected by the synchronization, however; you may still notice some anomalies. We suggest that you check your listings carefully to be sure that they are properly recorded.
We apologize for any inconvenience that resulted from this. The error occurred while migrating our databases onto faster machines. As a result of the migration, you should see even faster performance in the future.
