posted on April 14, 2003 10:50:32 AM new
hi
it been 3 days and i can not sync my images i try everything i unistalled program and try to sync no joy ,rename images you name it .here's the details. if i can not sync soon ill have to list on ebay some othere way........banner synchronization.
Banner synchronized.
Start announcements synchronization.
Announcements synchronized.
Comparing local and online counters.
Local and online counters are identical.
Comparing local and online templates.
Local and online templates are identical.
Comparing local and online logos.
Logos compared, update will follow.
Comparing local and online saved templates.
Saved templates compared, update will follow.
Comparing local and online site descriptions.
Site descriptions compared, update will follow.
Comparing local and online partner information.
Local and online partner information is identical.
Comparing local and online preferences.
Local and online preferences are identical.
Comparing local and online images.
Comparing local and online images.
Comparing local and online images.
Images compared, update will follow.
Start version synchronization.
Version synchronized.
Start time synchronization.
Time synchronized.
Start updating logos.
No update necessary.
Start updating saved templates.
Local saved templates updated.
Start updating site descriptions.
No update necessary.
Start updating images.
Uploading Image 'storeMELPIB010.jpg'.
Number of successful listing uploads: 0.
Synchronization failed - General server error
There is a problem with images synchronization.
Please go to www.AuctionWatch.com and check your images............if i can not sync soon ill have to list on ebay some othere way....thanks
posted on April 14, 2003 01:18:19 PM new
Hi Onion27,
Try deleting the image the synch halts on from Pro. Repeat this process until all images are synchronized.
You may upload the image(s) that were halting synchronization directly to our website using the Image Hosting page, and then reimport them into SM Pro after they are online. This way, those particular images will not need to go through the synchronization process.
There are several reasons why an image file may halt synchronization, but most commonly it is due to excessive image size, invalid image format, or corrupted image data. You might also want to check the security level on your browser, anti-virus software, and/or firewall software, as these can prevent image downloads as well.
If the above solutions do not help, here are some additional steps that may solve the problem:
- Go to your AuctionWatch folder on your hard drive (default location is My Computer -> C -> Program Files -> AuctionWatch.)
- Check both the "Images" and "Thumbs" folders, and if the image file(s) are still in either folder, delete them manually.
- Restart SM Pro after doing this, and try synching again.
If this doesn't do the trick, try deleting the images.map folder from the data folder in the AuctionWatch directory, and resynch.
I hope this helps. Please feel free to contact us again if you need further assistance, and let us know what browser you are using and what your OS is.
