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 stacyp
 
posted on June 16, 2003 06:12:01 PM new
WHEN IS SALES MANAGER PRO - I FIND IT VERY SLOW TO MOVE 1. WHEN CLICKING ON AUCTION - NEW AUCTION AND 2. WHEN MOVING FROM PAGE 1 TO BACK PAGE ( WHERE CATEGORY AND SPECIAL FEATURES ETC ARE) , 3. OR WHEN CLICKING ON BROWSE TO VIEW CATEGORIES - TAKES FOREVER TO POP UP TO OPEN.


THIS HAS BEEN A CONTINUAL PROBLEM FOR A LONG TIME ( I HAVE SALES MGR 5 )

IT WAS SLOW IN THE OLD PRO AND THOUGHT WHEN I UPDATED TO 5 PRO IT WOULD QUICKEN (THAS HAS SOMETIMES SPEED ME UP IN THE PAST BUT NOT WHEN I DOWNLOADED THE NEW 5.0 THIS TIME)

ALSO , IF I HAVE ONE LISTING OPEN IN A BATCH IN PRO AND ATTEMPT TO OPEN ANOTHER LISTING IN THE SAME BATCH (AS IN TO CUT AND PASTE SOME WORDING OR WHAT HAVE YOU ) I GET MESSAGE WITH RED X BOX : " SALES MGR PRO UNABLE TO EXECUTE - CLOSE A PROGRAM AND TRY AGAIN..."

WHY - DO I NEED TO REDOWNLOAD PRO 5 AND IF SO - HOW SO I DONT' LOOSE MY PICTURES AND BATCHES SAVED

( I DONT HAVE A ZILLION BATCHES EVER SAVED OR PICTURES- SO AS TO TRY NOT TO HAVE THAT INTERFERE WITH SLOWING ME DOWN)

UPLOAD AND SYNCS WORK FAST

I AM ON CABLE CONNECTION AND MY COMPUTER MOVES QUICKLY OTHERWISE FOR EVERY THING ELSE

FUSTRATING

THANKS FOR HELP

 
 rtogui
 
posted on June 17, 2003 02:09:00 AM new
Hello,

What type of Windows are you using, and what is the amount of memory installed?

You might want indeed to check the program behavior when all other applications are closed, perhaps immediately after restarting the computer.

You can try to install SMPro v5.0 again, as it will not make you lose anything, but I'm not sure whether it will help much...

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 customveils
 
posted on June 17, 2003 07:35:13 AM new
I have experienced the same problem with SMPro 5. Most functions are slow. When I get the error message (that says not enough memory) I click on "my computer>properties>performance" & the percentage of free memory is 10-15%. Closing other programs or using SMPro after rebooting makes no difference. And sometimes the entire system freezes requiring a reboot & loses all unsaved info. This is why I stopped using SMPro & now work primarily online. I can work with 5-8 windows open while online. But offline with SMPro I can only do one activity at a time. For example, if I am editing an inventory item & decide to create a new profile from the profile manager the memory available error message appears. I have to close not just the inventory item but my entire inventory & then open profile manager to create a new profile.

My system: Windows ME, 128 MB Ram, 12GB hard drive, cable internet connection.

Thanks, Susan
 
 jaymark9
 
posted on June 17, 2003 08:19:31 AM new
I had same problems (nearly same hardware) - swithced OS to XP Pro and eveything GREAT! WIN ME has deservedly earned it's lousy rep.

 
 customveils
 
posted on June 17, 2003 10:51:18 AM new
Jaymark9 - Thanks for the info. Is it a big deal to change OS? Will the rest of my system crash?

 
 
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