cobblecreek
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posted on October 9, 2003 06:42:11 PM new
I'm trying to upload a batch and keep getting synchronization errors. I haven't changed anything in my template and
the errors are different every time...image error, time error, bad response from server...grrrrrr. I checked my images - they are fine, and the next upload it did a few more images before failing...
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cobblecreek
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posted on October 9, 2003 06:59:08 PM new
Well - a reboot seems to have cured the problem so all is well now.
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ChristopherCS
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posted on October 9, 2003 07:00:16 PM new
Hello,
Unless something on your system has changed since the system last worked correctly, I would go ahead and just restart your machine and try again.
If you have added any software since you were last able to synch without error, try disabling it and anything else you have open or running while using Pro and attempt your synch again.
If the problem persists, click the details button and let us know what it says once it fails.
Regards,
Christopher
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Immages
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posted on October 9, 2003 07:41:10 PM new
We to are having many problems uploading...never had before. I have already rebooted several times, the problem seems to be intermittent.
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nycc
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posted on October 9, 2003 07:51:41 PM new
same problem here, we can't upload
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Lisae
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posted on October 9, 2003 08:54:18 PM new
I too have been having the same problem all night...different error messages each time...server error...problem with images...etc, etc. I have also rebooted...more than one time!! What gives?? I have checked the announcement board, you list no problems. I don't have time for this!!
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SonyaCS
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posted on October 10, 2003 09:23:52 AM new
Hello everyone,
Please reboot your computers, then synchronize Pro again. If you still get an error message, please post it in this thread.
Regards,
Sonya
[ edited by SonyaCS on Oct 10, 2003 09:24 AM ]
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cobblecreek
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posted on October 10, 2003 09:29:33 AM new
As I mentioned in my second post (posted on October 9, 2003 06:59:08 PM new), I rebooted and it worked fine for me then. Sounds like it didn't work so well for everyone though.
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Immages
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posted on October 11, 2003 05:19:13 PM new
Again having errors trying to sync...please don't tell me that I have to reboot again and again in order to fix the problem...what is the problem????
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Immages
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posted on October 11, 2003 05:21:43 PM new
I have rebooted 10 times with the same error: "Synchronization failed - Bad response from server".
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ChristopherCS
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posted on October 11, 2003 05:44:27 PM new
Immages,
Try closing out of any and all programs that may be running before you attempt your resynch with Pro. Antivirus or firewall programs, ad-blockers or popup killers, anything you can end task on.
Regards,
Christopher
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Immages
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posted on October 11, 2003 06:04:16 PM new
Nothing else is open. Approx. 3-5 pictures upload before getting an error. After 3 or 4 times of trying another 3-5 pictures upload. The only change we have made with Vendio is watermarking. I have over 200 auctions to upload and at this rate they are not going to upload tonight.
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Immages
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posted on October 11, 2003 06:20:03 PM new
Chris, this is our only source of income!!!! I need an answer NOW on how to fix this problem. This thread was started yesterday....we should have had a answer on what is going on!!!!
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ChristopherCS
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posted on October 11, 2003 06:23:07 PM new
Hello,
To try to solve the synchronization issue, please do the following:
1. Check whether there is enough free space on your hard disk.
2. Go to the Windows Update site (click Tools > Windows Update in the Internet Explorer menu). Install the Service Packs the site recommends, especially those for Windows and Internet Explorer.
3. Install also Visual Basic 6.0 SP5 Run-Time Files. The link to this kit is:
http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/VBRun60sp5.exe
Regards,
Christopher
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subwiz123-07
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posted on October 11, 2003 06:43:21 PM new
I'm getting the same problem since last Thursday. I have emailed support but they have not replied. Left a message for Dong Chang Tech Dept to help As its weekend I guess he is not in the office. Its a real pain !!
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subwiz123-07
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posted on October 11, 2003 08:26:08 PM new
Chris... It is not Anti Virus as I have the same problem on PC's that do not have any virus protection. It all started about 2/3 days ago. I have tried to connect on 2 differant networks and 3 Pc's same problem everyone else has... Please sort this out ASAP as we upload 2500 auctions a day.....
posted on October 11, 2003 05:44:27 PM
--------------------------------------------------------------------------------
Immages,
Try closing out of any and all programs that may be running before you attempt your resynch with Pro. Antivirus or firewall programs, ad-blockers or popup killers, anything you can end task on.
Regards,
Christopher
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discountcalendars-07
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posted on October 12, 2003 08:53:42 AM new
This started with me a few days ago, and is still giving me problems. After many attempts at uploading files the Synchronization fails. It is getting very annoying and time consuming to keep re-uploading, and then having it fail in the middle (if it ever gets that far). This needs to be fixed ASAP, and would appreciate some help in resolving this.
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