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 Vintageads4U
 
posted on April 27, 2004 08:08:03 AM new
Is running in background but showing as "not responding". Any hints?
Beth
www.vintageads4u.com
 
 azeclixpt
 
posted on April 27, 2004 08:50:10 AM new
Me too.

Shows "not responding " and nothing works !!!

HELP !!!

Jose

 
 Vintageads4U
 
posted on April 27, 2004 09:11:08 AM new
This is in the error log:

040427 10:43:26 ERR ReadXML - Mandatory field (autopay_accepted) not found in input file.
040427 10:54:19 ERR ReadXML - Mandatory field (autopay_accepted) not found in input file.
Beth
www.vintageads4u.com
 
 Vintageads4U
 
posted on April 27, 2004 09:12:21 AM new
OK....it just now popped up from nowhere. This was 13 minutes after I opened it. I guess it was trying to do something in background.
Beth
www.vintageads4u.com
 
 rtogui
 
posted on April 28, 2004 01:39:19 PM new
Hello,

SM Pro does a check on the "images" folder when starting, in order to verify whether new images have been added there for uploading to the Vendio site. If you have many images, this process might take some time; a progress bar is shown during that interval.

This check existed in the past versions too. Please let us know whether you have noticed something different about SM Pro 6.0, or you feel that the process is longer than before.

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 Vintageads4U
 
posted on April 28, 2004 03:47:43 PM new
It is definitely taking much longer (as much as twice the time) to load. Would it go faster if I deleted the images in the SMPro file on my computer?
Beth
www.vintageads4u.com
 
 azeclixpt
 
posted on April 28, 2004 08:23:04 PM new
Hi,

It takes MUCH longer.

At the end, 6.0 is much much slower for me !!

I also have alot of images.

This extra delay in 6.0 is AFTER the progress bar, before it opens, and it takes about extra 10 minuts everytime I open 6.0

 
 SonyaCS
 
posted on April 29, 2004 05:04:44 PM new
Hello,

I have posted in the other SMPro 6 thread, but just in case you did not check there yet -- we are working on a fix that will make the opening of Pro easier for you, since you both have a large number of images. We will post more when we have more information, as we are testing this right now.

Thank you for your patience.

Regards,

Sonya
 
 chuckatcdcards
 
posted on April 30, 2004 05:02:39 AM new
The process at startup is MUCH slower than before. The scan verification with the load bar is the same,but the wait time is at least 5-10 times longer for my scans. It is obvious that things that were done in prior versions later are now being done before initial loading is complete. I now turn it on and go do something else for 10 minutes before I go back to use it. I am not happy with this and people who have thousands of scans like me should be told that they must wait much longer at startup. Time savings are evident once it opens but I question the real time savings given the extremely slow startup. Other features are still not robust,especially importing. "Store categories" is still not enabled and errors when importing listings from local files to SMP. The result is that the software slows to a crawl after 50 or so loads then crashes and burns. This is due to its inability to handle multiple errored listings. If you fix category this will go away. This is a simple software patch. Why isn't this fixed. Chuck
AngieatCDCards
 
 DianaCS
 
posted on April 30, 2004 01:25:03 PM new
Hi everyone. We are working on a solution to the images initialization problem now, and may have more information by early next week. In the meantime, you should be able to work around the problem by taking the following steps:

1. Go to the Vendio (or AuctionWatch) directory – default location is C:\Program Files\Vendio (or AuctionWatch)
2. Click and drag the images and thumbs folders into a backup folder (or just your desktop.) This will remove all images from SM Pro.
3. When you open the program next, the images and thumbs folders will be recreated as empty folders. You should have no problem opening SM Pro at this point.
4. Re-import only the images that you are going to be attaching to the listings you are uploading. Attach the images to your listings.
5. Click the Preferences icon in Sales Manager Pro in the left toolbar. In the Image Synchronization section, check off the following two options:
-Upload images only as required in batches
-Do not download Standard Images from Vendio Image Hosting.
6. Make sure you save your changes. At next synchronization, only the images that you have attached to your listings will be uploaded, and images that exist online will not be synched down.

I hope this workaround will help resolve this issue. Please let us know if you have any trouble with it.

Diana

 
 azeclixpt
 
posted on May 6, 2004 11:01:43 AM new
Hi Diana,

Your work around would make SMP 6 ever slower !!

SMP is SLOWER then EVER !!!

Please put it back as it was !!!

I think you guys made something similar you did previously with the so called "SM Business Edition" wich was a disaster !!

Don't do that again with 6.0 please.

I think the only people that will take advantage of this new 6.0 are the ones who sells 100s of the same shoe, different colors and sizes.

Please put it back as it was !!!

Jose





 
 DianaCS
 
posted on May 6, 2004 11:40:57 AM new
Hello Jose,

Can you tell us where you are experiencing slowness with SM Pro? What are you having trouble with - opening the application, opening batches, synchronizing?

Please provide a little more detail and we'll do our best to help.

Thanks,

Diana

 
 SonyaCS
 
posted on May 6, 2004 03:32:21 PM new
Hi Jose,

A solution to this problem is now available. Please see this thread for more information. Let us know if you need any assistance with this.

Regards,

Sonya
 
 
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