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 mmnc
  		posted on April 28, 2004 12:46:58 PM new
When I attempt to upload a new batch using the new SMP only the first item is uploaded. Any ideas ?
 
 rtogui
  		posted on April 28, 2004 01:31:27 PM new
Hello,

Please give us more details about the problem that you are encountering. Was there anything special about this batch?

Was it saved to disk, prior to the upload? Have you set the new "Enable batch AutoSave" preference?

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 mmnc
  		posted on April 28, 2004 02:23:31 PM new
The small batch of 5 items was saved to disk prior to the upload attempt. We did have the new auto save feature turned on. We turned the auto save off and after 2 more attempts the batch was uploaded. However attempting to upload another batch resulted in only the first item being uploaded. Repeated attempts failed with this second batch. Thanks for your help.
 
 rtogui
  		posted on April 28, 2004 02:52:25 PM new
Hello,

Thanks for the extra notes, we are looking into this problem. In the meantime, please use the following trick to make sure all items get uploaded properly:
- create your batch file, with AutoSave turned on
- close it
- open it again (you'll find an entry for it in the File menu).

Best regards,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
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