posted on May 22, 2004 06:05:59 PM new
I wanted to upload some auctions today but I couldn't since my inventory is not there anymore. I hade several folders and now all it shows is an empty default folder. I had a couple hundred items in there and now they are all gone. This has happened before and I have had to recreate my entire inventory. I have no idea why this happens just when i open smpro everything is gone. I had already downloaded the 6.0 updates and I thought that this would not be a problem anymore, but
obviously it is. Please help.
You probably installed it into a different directory than your previous version of Pro. Please go to your C-drive, to Program Files, and locate your AuctionWatch folder -- that is where the old one is likely stored. Open it up and locate the inv folder. Copy that folder to the Vendio directory in Program Files -- that is where the new one is. You should be able to work with your inventory after this.
posted on May 23, 2004 03:20:40 PM new
I looked in my c drive and found nothing. This has been a problem even before I installed the update. Every once in a while one of my folders is missing sometimes I can close it and re open it and it will be fine, but sometimes not and I have to make new listings of all or some of my items depending on what is missing. Is there a number I can call to get some help? I don't have enough time to wait and I want to resolve this quickly.
posted on May 24, 2004 12:13:53 PM new
Now I can't even create a new listing in my inventory. I am unable to upload any new auctions. What is going on?!
What happens when you try to create a new listing? Are you getting errors? You may contact us directly through Help > Contact Us (located in the upper right corner). Folders shouldn't go missing on their own like that -- have you tried running a search on your computer for AuctionWatch or for Vendio? Try this and see if it yields your older copy.
