posted on June 18, 2004 01:11:40 PM new
Hi,
I just got a new computer and went to download the SMPro Program and received the following error once download was complete:
"The contents of this file cannot be unpacked. The executable you are attempting to run is incomplete. Please obtain another copy of this file, verify it is the correct size, and then try again."
Please help as I cannot list my auctions.
Debbie
Cards 'n Such
For this error, first please check to make sure that the file you managed to download initially is definitely incomplete. The size of the Vendio-SMPro.exe file should be 9.76 megabytes. If the file you downloaded does not match that size, please delete the existing Vendio-SMPro.exe and download again.
Before you download again, please clear your browser cache. The incomplete file from the first failed attempt might be stored there and get in the way of a proper download now - thus causing a failed installation. You should also make sure that no download manager or other background task is running in the background.
Be sure to choose to "save" when downloading, and please check again the file size when it finishes. If the size is correct, please try the installation again using the saved file. Also, be sure to save the downloaded files into their own folder, rather than just saving them on your desktop.
