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 mysal
 
posted on July 19, 2004 01:42:08 PM new
i have a listing sitting in pending with the error 5112. how do i correct this?

 
 SonyaCS
 
posted on July 20, 2004 11:10:27 AM new
Hello,

The error you are receiving is the result of an eBay API error. To work around it, please try the following:

1. Copy the pending listing and launch the copy. This may enable you to list from our site, but we would recommend testing this on one item first. Since certain attributes fields have been eliminated, you may need to recreate the item from scratch (the easiest way to do this is open two browser windows and copy/paste the information from the original to the new listing.) If you are listing in the Pottery & Glass categories, we are currently working to resolve this error that is caused by the elimination of item specifics from these categories.

2. Relist the item(s) directly from the eBay website, then track them into Sales Manager by using the 'Track Other Listings' link on the top of the Sales Manager tab. Please note that this will result in image hosting fees being applied to your Vendio account if you are on the Pay as you Go plan (the image hosting fees will be in lieu of a listing / final value fee.) Also, this will affect your inventory count if these were originally launched from Vendio inventory. You should check your inventory quantities and manually update your inventory totals if these items sell the second time around.

Regards,

Sonya
 
 GeneralFunds
 
posted on July 21, 2004 10:44:09 PM new
I've received them same error code. I've tried all the suggested remedies but when I try to relist straight from eBay, the pictures don't come up correctly! It is the pottery & Glass category.
When will you be getting this fixed?
Thanks in advance for a quick answer.

 
 SonyaCS
 
posted on July 22, 2004 10:24:19 AM new
Hello,

As soon as it has been fixed we will let you know -- most likely an announcement will be posted. How are your images coming up when you relist on eBay?

Regards,

Sonya
 
 
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