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 twicoin
 
posted on September 28, 2004 12:04:18 PM new
I just upgraded to 6.02 and now when I try to upload a batch I get this error:

"Start banner synchronization.
Number of successful listing uploads: 0.
Synchronization failed - Unable to resolve server name
There is a problem with starting the sync process.
Please make sure that the values entered for Proxy Host and Port under the SMPro menu entry Edit > Preferences are correct.
If proxy settings are correct, please check the Announcements page on the Vendio site."

I have check the anuouncents and found no problems. I also lowered my firewall settings and still have the same problems.

Any suggestions?

Thanks a bunch.

Terry.


 
 SonyaCS
 
posted on September 28, 2004 05:07:42 PM new
Hello,

Please click on the Preferences icon and make sure you have the proxy option unchecked, if you are sure you aren't connecting through a Proxy (if you don't know, uncheck it anyway, as you probably aren't connecting through a proxy). Then please quit and restart Pro and synch again. Let us know if you continue to have problems.

Regards,

Sonya
 
 
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