posted on May 12, 2005 06:28:46 PM new
first time to use sales manager pro, input my vendio account and pw, import my database,reference , restart sales manager pro, then "runtime error 5"
What is your OS -- are you using the Chinese version of Windows XP? There are some known issues with international versions of XP and Sales Manager Pro.
posted on May 13, 2005 07:11:59 PM new
Thank you for your reply Sonya.
My OS is simplified Chinese Windows XP Professional,you mean there is a international version of sales manager pro?
I didn't find it on vendio.com, could you please give me a direct URL to download it?
Unfortunately there is only one version of Sales Manager Pro. We have known of some issues with Pro and Chinese Windows -- I'm not sure if there is anything that I can do so I am going to check with one of our Pro experts for a possible solution.
I have heard back from our engineering team -- unfortunately the only solution you can do is to switch to a US/English version of Windows. We sincerely apologize for the inconvenience.