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 iceicepenguin
  		posted on June 1, 2006 01:28:40 PM new
Having this problem once again the past couple of days. Twice now with customers who purchased multiple fixed price items.

Very frustrating! Customer emails asking for combined invoice so that they can pay immediately and I can't provide it since my items are stuck.

They eventually close, but this is hurting my customer service.

When will this cease to be a problem?

ice

 
 ChristopherCS
  		posted on June 1, 2006 01:52:56 PM new
Hello,

There was a fairly large blip in the eBay API about an hour ago and this is likely just the fallout while all systems are getting caught up again.

If the 'closing' error your seeing is the result of that, this will persist anytime there are API delays unfortunately.


Regards,
Christopher
 
 iceicepenguin
  		posted on June 1, 2006 02:11:24 PM new
Thanks for the response, Christopher.
I appreciate your taking the time.

I'll just keep smiling and work around it somehow.

Gerri

 
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